Thanaphon A/P Aichit
Certified Sommelier (Court Of Master Sommeliers) | Hospitality-Focused Wine Professional
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sommelier position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
4
4
Languages
Work History
Sommelier
Naeum
11.2025 - Current
- Provided bespoke wine recommendations to guests, enhancing the overall fine-dining experience and guest satisfaction
- Wine list support, inventory, and cellar management
- Staff training and service quality control
- Enhanced customer satisfaction by recommending and pairing wines with menu items based on individual preferences.
- Answered customers' questions, recommended items, and recorded order information.
- Directed teams to keep workstations clean and neat for professional customer appeal.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Sommelier
Park90 Singapore Wine Bar
12.2022 - 10.2025
- Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.
- Directed teams to keep workstations clean and neat for professional customer appeal.
- Improved overall dining experience by attentively addressing guest inquiries or concerns regarding wine selections or pairings.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Manager
Shake Shack
01.2022 - 11.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Waitress
First Grill
01.2020 - 12.2021
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Admin
Hupfarri Enterprise Pte Ltd
01.2018 - 12.2019
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Improved employee productivity with effective time management strategies for daily tasks.
Sales Assistant
Hupfarri Hardware Enterprise Pte Ltd
03.2017 - 12.2017
- Attending to all queries from customers - Handle various merchant enquiry
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Education
SPM GCE-O Level Certificate -
Sek. Men. Keb. Naka
Malaysia01-2014
Skills
Good teamwork spirit and strong leadership skills
Timeline
Sommelier
Naeum
11.2025 - Current
Sommelier
Park90 Singapore Wine Bar
12.2022 - 10.2025
Manager
Shake Shack
01.2022 - 11.2022
Waitress
First Grill
01.2020 - 12.2021
Admin
Hupfarri Enterprise Pte Ltd
01.2018 - 12.2019
Sales Assistant
Hupfarri Hardware Enterprise Pte Ltd
03.2017 - 12.2017
SPM GCE-O Level Certificate -
Sek. Men. Keb. Naka
Languages
English: Spoken 6, Written 6
Malay: Spoken 9, Written 9
Thai: Spoken 9, Written 7
Fluent in English, Malay, Thai