Summary

Overview

Work History

Education

Skills

Timeline

Than Trong Kieu Duyen-Maya

Summary

Experienced with administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Overview

years of professional experience

Work History

Admin Assistance

TRISOME TECHNICAL SERVICES & SUPPLY PTE LTD

04.2023 - Current

Maintain employee records (soft and hard copies)
Update HR databases (e.g. new hires, vacation and sick leaves)
Assist in payroll preparation by providing relevant data, like absences, over times , bonus and leaves
Process employees’ requests and provide relevant information.
Prepare sales and GST reports .
Analyzing account statements .
Petty cash management
Performing clerical tasks and basic accounting duties for the accounts department , such as filing, data entry, processing the mail, etc .
Managing and inputting invoices .

Guest Relationship Officer

GRAND SUNRISE 3 HOTEL & GRAND MERCURE DANANG

04.2019 - 01.2020

Provide information about tourist places and local foods for guests.
Arrange transportation for guests.
Pick up guests.
Directly take VIP guests to the room and check the room condition before leaving.
Solve problems ,answer questions and receive feedback from customers.
Implement surveys to measure customer satisfaction with the quality of hotel services.
Contact and care even when guests do not stay at the hotel.
Complete a report on hotel services.
Reply to customers' emails about special offers.

Waitress -part time job

MARINA MANDARIN And CAPELLA SENTOSA HOTEL

03.2016 - 08.2016

Set up table
Prepare Soft drink and water at corner table
Listen Assistant manager disseminate schedule of event
Maintain cleanliness of guests table

Waitress (Intern)

ZOUK MANAGEMENT PTE LTD – SINGAPORE

06.2014 - 11.2014

In charge of daily operations, including but not limited to table set-up, glasses preparation, guests reservation checklist, beverage inventory consolidation and updates of previous day’s alcohol sales
Take orders of food and beverage and relay orders to kitchen staff
Ensure simultaneous preparation of all orders and serve in professional manner
Clear tables and set them before and after the guests leave; Maintain cleanliness of guests’ tables
Assist in kitchen when needed
Prepare and mix beverages as required
Ensure all operating equipment are well-maintained
Report any equipment problems and maintenance issues to the Restaurant Supervisor

ROBINSON SHOPPING MALL

07.2013 - 09.2013

Do daily operation
Checking stocks and arrange new stock to show
Welcome customer and consultative to customer
Counting income at end day