Thakshika Mylvannan
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
Work History
Retail Staff
Bakers Brew Studio
02.2022 - 04.2024
- Provided excellent customer service through friendly interactions with all customers entering the store.
- Maintained store appearance by stocking shelves, organising displays, and cleaning merchandise.
- Helped keep track of daily sales activity by creating reports at the end of each shift.
- Operated cash register to process cash, credit card and check transactions accurately and efficiently.
- Cleaned store area, including vacuuming carpets, dusting shelves and counters, restocking items and tidying up displays.
- Verified that all pricing was accurate before placing items on display racks.
- Assisted customers in finding the right products to meet their needs.
- Assisted in setting up window displays to promote upcoming sales events.
Education
Bachelor of Arts - Psychology & Criminology
Kaplan Higher Education Academy
05-2025
Skills
- Upselling strategies
- Stock replenishment
- Point of sale systems
- Store maintenance
- Merchandise Display
- Customer Engagement
- Order Processing
- Payment Processing
Languages
Tamil
First Language
English
Proficient (C2)
C2
Timeline
Retail Staff
Bakers Brew Studio
02.2022 - 04.2024
Bachelor of Arts - Psychology & Criminology
Kaplan Higher Education Academy
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