Thai Bao Cao

+ Print and scan documents daily then send to all departments of the company

+ Write daily profit and loss reports on the company's online data

+ Reports on ERP applications

+ Take calls and process customer requests or redirect customer calls to the appropriate company department

+ Check, organize and manage all company documents

+ Check errors from assigned documents

+ Inspect facilities and stationery equipment monthly

+ Check food quality daily

+ Check and evaluate the restaurant's hygiene before operating hours

+ Check cash before and after restaurant opening hours write daily report

+ Record customer feedback and handle customer complaints. Ensuring customers are always satisfied with our services

+ Supervise all activities of all service staff, ensuring service behavior is in accordance with company procedures

+ Establish plans for constant days and report to headquarters

+ Check inventory at the end of each month

+ Submit profit and loss reports to the company

+ Receive and train new employees according to instructions from the human resources department.

+Welcome and guide customers upon arrival.

+ Handle room booking requests, ticket reservations, and provide service information to customers.

+ Answer calls and redirect information to other departments.

+ Professionally handle customer issues or complaints.

+ Manage customer records and information according to company regulations.

+ Ensure customer comfort and satisfaction in the reception environment.