Thaddeus Durai Raj
Singapore
Summary
Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills. Reliable bartender brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.
Overview
1
1
year of professional experience
Work History
F&B Associate
Maxwell Reserve Autograph Collection Hotel
2023.07 - Current
- Enhanced guest satisfaction by providing exceptional service and maintaining a clean dining environment.
- Increased overall efficiency by assisting in the preparation and presentation of food items.
- Collaborated with team members to ensure smooth operations during peak service hours.
- Addressed customer concerns promptly, resulting in improved guest experiences and repeat business.
- Demonstrated adaptability through cross-training in various F&B roles, including server, bartender, and host/hostess positions.
- Assisted management in training new staff on company policies, procedures, and best practices within the F&B industry.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Trained new staff members on company policies and procedures.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Reduced waste by closely monitoring product levels and rotating stock appropriately.
- Contributed to successful events by setting up banquet spaces and executing proper service techniques.
Education
No Degree - Hospitality Operations
SISH Institude
51 Anson Rd07.2024
No Degree - N-Level
Guangyang Secondary School
Singapore12.2020
Skills
- Guest Relations
- Food Safety Knowledge
- Wine Pairing Knowledge
- Upselling Strategies
- Beverage expertise
- Reservation Management
- Effective communication
- Staff training experience
- Health Code Compliance
- High-Volume Dining
- Bar Terminology
- Inventory
- Guest Services
- Inventory Management
Timeline
F&B Associate
Maxwell Reserve Autograph Collection Hotel
2023.07 - Current
No Degree - Hospitality Operations
SISH Institude
No Degree - N-Level
Guangyang Secondary School
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