Summary
Overview
Work History
Education
Software
Certification
Timeline
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Tessa Sieffers

Tessa Sieffers

-
Maastricht

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Over 7 years worth of know-how in individual service, strengthening customer experience with positivity and professionalism.

Overview

11
11
years of professional experience
3
3
years of post-secondary education
1
1
Certificate
4
4
Languages

Work History

Freelance Translator

freelance
10.2018 - Current
  • Languages of expertise: Dutch, English, German.
  • Nearly 5 years of experience
  • Applied cultural understanding to discern specific meanings beyond literal written words.
  • Played key role in international business efforts, working with sales and client groups to optimize collaboration.
  • Proficient in using translation software and other tools such as CAT tools, translation memory software, and terminology management tools.

Team Leader Contact Tracing Investigation

GGD GHOR
11.2020 - 02.2022
  • Conducted training and mentored team of 8, promoting productivity, accuracy and commitment to friendly and professional service.
  • Demonstrated high level of initiative and creativity tackling difficult tasks, while coordinating with public health and local facilities to support isolation and quarantine of individuals.
  • Developed strong communication and organizational skills through working on group projects.

COVID-19 Contact Tracer

GGD GHOR
05.2020 - 11.2020
  • Investigated and identified confirmed and suspected coronavirus cases and other exposed persons in over 20 cases per week.
  • Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
  • Provided educational and informational resources regarding isolation policies and quarantine measures.

English Tutor

Bee Tutored Spain
Barcelona
01.2017 - 10.2018
  • Tutored students individually and in groups, to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success
  • Taught study techniques and strategies for succeeding on grammar and composition tests
  • Prepared students for English language standardized testing by providing strategies to overcome test anxiety and enhance academic capabilities.

Store Manager

Per Sempre
04.2015 - 10.2017
  • Effectively trained and managed team of 4 associates in customer service and sales techniques.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Assistant Store Manager

Meyer&Meyer
Maastricht
01.2013 - 05.2015

Sales Assistant

Ralph Lauren
01.2012 - 07.2013

Education

Bachelor of Science - Psychology

Open Universiteit
The Netherlands
09.2020 - Current

High School Diploma -

Harlindis Relindis

Software

Google AdWords

Google Analytics

Certification

Google Ads Certifications

Timeline

Team Leader Contact Tracing Investigation

GGD GHOR
11.2020 - 02.2022

Bachelor of Science - Psychology

Open Universiteit
09.2020 - Current

COVID-19 Contact Tracer

GGD GHOR
05.2020 - 11.2020

Freelance Translator

freelance
10.2018 - Current

English Tutor

Bee Tutored Spain
01.2017 - 10.2018

Store Manager

Per Sempre
04.2015 - 10.2017

Assistant Store Manager

Meyer&Meyer
01.2013 - 05.2015

Sales Assistant

Ralph Lauren
01.2012 - 07.2013

High School Diploma -

Harlindis Relindis

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