Terry Chia
Summary
- Dutiful Healthcare Assistant works under guidance of healthcare professionals in hospitals and community settings to aid with clinical duties, observe and monitor patients and promote physical and nutritional health and well-being. Compassionate team player recognized for positive, upbeat attitude and proactive demeanor in solving problems. Flexible learner adapts easily to new challenges.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Accommodating candidate possessing patience, physical stamina and knowledge of patient care techniques and protocols. Confident and poised in interactions with individuals of all levels. Adaptive and calm individual supports physicians and nurses to facilitate quality patient care.
Overview
4
4
years of professional experience
Work History
Health Care Assistant
Raffles Medical Group
09.2023 - Current
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Housekeeping Team Leader
Getz Pte Ltd
01.2022 - 07.2022
- Managed team productivity and workflow to exceed quality standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Evaluated employee performance and developed improvement plans.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Promoted safety by demonstrating proper operation and training staff on power equipment tools.
Warehouse Supervisor
EcoPack Singapore Pte Ltd
10.2020 - 12.2021
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and handling operations.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Trained new team members on proper and safe use of tools and equipment.
- Assigned tasks to team members to complete within designated time frames.
- Determined staffing needs, developing schedules to staff all shifts.
COVID-19 Swabber
Health Promotion Board
03.2020 - 09.2020
- Donned and removed personal protective equipment (PPE) per company protocols.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Oversaw in-person and curbside patient registration and processing.
- Educated staff and visitors on importance of proper hygiene and social distancing to practice protective measures and avoid infection transmission.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
Education
No Degree - N-Level
Ang Mo Kio Secondary School
Singapore12.2008
Skills
- Patient Condition Observation
- Supporting Daily Living Needs
- Observing Responses
- Patient Engagement
- Complex Problem-Solving
- Empathy and Compassionate Care
- Activities of Daily Living (ADL) Support
Languages
English
Intermediate (B1)
Chinese (Mandarin)
Elementary (A2)
Timeline
Health Care Assistant
Raffles Medical Group
09.2023 - Current
Housekeeping Team Leader
Getz Pte Ltd
01.2022 - 07.2022
Warehouse Supervisor
EcoPack Singapore Pte Ltd
10.2020 - 12.2021
COVID-19 Swabber
Health Promotion Board
03.2020 - 09.2020
No Degree - N-Level
Ang Mo Kio Secondary School
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