Tereza Krejci
NOBLE PARK NORTH,VIC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Bar Manager
Lotus Night Club
Prahran, VIC
12.2016 - 06.2017
- Closed out cash register and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Consulted with managers to organize special events and promotions.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
Display Home Hostess
Porter Davis Homes
Lynbrook, VIC
10.2014 - 08.2016
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Served customers and followed outlined steps of service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Bar Manager
Evolution Nightclub
South Yarra, Vic
01.2012 - 06.2014
- Closed out cash register and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Cocktail Bartender
Chicane Nightclub
Melbourne , Vic
08.2013 - 05.2014
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Prepared garnishes by evenly slicing and pitting fruits.
Team Leader
ADT Security
South Yarra, Vic
04.2007 - 08.2011
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
Sales Team Leader
Rosewood Advertising
, Melbourne, VIC
08.2003 - 06.2006
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Forecasted sales to management and collaborated to build effective sales team.
- Built strong team by recruiting and developing top sales talent.
- Monitored sales team performance and provided constructive feedback.
- Led sales team to exceed quarterly sales goals.
- Reported sales data to upper management for review.
- Trained, coached and mentored new sales associates for maximum performance.
- Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.
- Balanced traditional and innovative sales tactics to complete sales and trained employees on current sales protocols.
- Implemented new marketing initiatives to drive sales and improve overall performance.
Education
Year 8 To Year 11
03.1996
Year 7 -
02.1995
Skills
- Responsible Alcohol Service
- Strategic Planning
- Supply Ordering and Management
- Bar Management
- Customer Needs Assessments
- Verbal and Written Communication
- Staffing and Sales Reporting
- Anticipating Problems
- Delegating Assignments and Tasks
- Menu Updating
- Drink Preparation Knowledge
- Liquor Law Compliance
- Team Meetings
- Professional Relationships
- Managing Reservations and Large Parties
- Patron Experiences
- Calm and Pleasant Demeanor
- Reading Comprehension
Timeline
Bar Manager - Lotus Night Club
12.2016 - 06.2017
Display Home Hostess - Porter Davis Homes
10.2014 - 08.2016
Cocktail Bartender - Chicane Nightclub
08.2013 - 05.2014
Bar Manager - Evolution Nightclub
01.2012 - 06.2014
Team Leader - ADT Security
04.2007 - 08.2011
Sales Team Leader - Rosewood Advertising
08.2003 - 06.2006
Mordialloc-Chelsea Secondary College - , Year 8 To Year 11
Wheelers Hill Secondary College - Year 7 ,
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