Summary
Overview
Work History
Education
Skills
Timeline
Generic
Wei Ming ( Dave ) Teo

Wei Ming ( Dave ) Teo

Senior IT Engineer

Summary

Senior IT Engineer with extensive experiences to provide IT helpdesk supports and leading IT team. Advanced experiences in Microsoft cloud computing and Server 2016/2019 . HPE networking Aruba access point, Fortinet firewall, data backup & disaster recovery. Excellent problem-solving and analytical skills, Strong Communication and interpersonal skills with ability to work effectively with cross functional teams.


Overview

20
20
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Senior IT Engineer

Takenaka Corporation
04.2023 - 12.2024

Responsibilities:

  • Day to day IT operation , Lead & technical guiding in house IT team with 8 engineers and as a main IT contact point person for SG office and 5 project site offices.
  • Provide L1/L2 handon IT helpdesk support to users for Windows OS, Outlook email, laptops and printers/mobile devices issues.
  • Administer User onboarding/offboarding for setup/return laptop, IT device and software application.
  • Administer Microsoft Cloud 365, Azure Active directory , Team , Sharepoint and Intune MDM.
  • Deploy and upkeep IT infrastructure Servers 2016/2019/2022 , Fortinet Firewall, Aruba switches & access point , NAS , UPS , backup & recovery , door access and CCTV system in SG office , Project site offices.
  • Liaise with vendors for IT purchasing and refreshment of IT equipments in SG office and Project site offices.
  • Manage IT assets inventory.
  • Ensure proper documentation of IT infrastructure setups, software licenses, and any software modifications.
  • Conduct IT user training on systems and cybersecurity threat awareness.
  • Contribute and participate in new project tendering application.


Reason to leave:

- Career advancement

- Working location permanent changed to West area, from East. Due to family commitment, travel distance time is concern for send/pick up kid from school.

Senior IT Engineer

Soon Hock Group
01.2020 - 02.2023

Responsibilities:

  • Lead & technical guiding in house IT team with 4 engineers to provide IT helpdesk support to users.
  • Provide handon IT helpdesk support to users for Windows OS, Outlook email, laptops and printers/mobile devices issues.
  • Administer Microsoft Cloud 365, Azure Active directory and Team.
  • Cordinate the refreshment of IT hardware included laptops, printers.
  • Setup and upkeep infrastructure Servers, network switches and Fortinet firewall, door accesss and CCTV system.
  • Support VOIP, conferencing and telco mobile service request.
  • Liaise with other vendor for IT purchasing and software supports.
  • Manage IT assets and inventories.
  • Ensure proper documentation of all IT infrastructure setups, software licenses, and any software modifications.
  • Conduct IT user training.
  • Other ad doc tasks and projects as needed


Reason to leave:

- Family commitment for shorten travel time between East & West.

IT System Engineer

CISIM Tech Solutions
02.2015 - 11.2019

Responsibilities:


  • Setup, Deployment and administration of Windows Server 2012/2016/2019, Hypervisor (VMware and HyperV), AD, DNS, DHCP, File Servers management, storage, Microsoft 365, Exchange online, Azure AD, SharePoint, Cloud backup.


  • Setup & Deployment of Microsoft workstation Pc to Customer offices.


  • Setup & Deployment of Network switches, Firewall appliance and Endpoint Solutions.


  • Provide Presale services of IT infrastructure network, virtualization architecture, system storage and backup solutions.

System Engineer

ACCO Technology Pte Ltd
03.2008 - 01.2015

Responsibilities:


  • Setup & Deployment of Windows Server 2003/2008, AD, DNS, DHCP, File Servers management, storage, Exchange 2003 onpremise server, Office 365 Exchange Online, Data Center Backup Storage.


  • Setup & Deployment of Microsoft Storage Server to Data Center.


  • Setup & Deployment of Microsoft workstation Pc to Customer offices.


  • Setup & Deployment of Firewall appliance and Endpoint Solutions.

System Engineer

Ingram Micro Malaysia Sdn Bhd
02.2005 - 01.2008

Responsibilities:


  • Setup & Deployment of Microsoft workstation Pc to Customer offices.


  • Setup & Deployment of Windows Server 2003/2008, AD, DNS, DHCP, File Servers.

Education

Bachelor of Science - Network Computing

Coventry University
UK
01.2002 - 05.2005

Skills

Windows OS 10 & 11

Timeline

Senior IT Engineer

Takenaka Corporation
04.2023 - 12.2024

Senior IT Engineer

Soon Hock Group
01.2020 - 02.2023

IT System Engineer

CISIM Tech Solutions
02.2015 - 11.2019

System Engineer

ACCO Technology Pte Ltd
03.2008 - 01.2015

System Engineer

Ingram Micro Malaysia Sdn Bhd
02.2005 - 01.2008

Bachelor of Science - Network Computing

Coventry University
01.2002 - 05.2005
Wei Ming ( Dave ) TeoSenior IT Engineer