Teo Qiao Ying
Certified Yoga Teacher
Summary
Certified yoga teacher with a strong background in customer service, sales and management. Seeking to leverage the experience in building strong client relationships, operational excellence, and the discipline and artistry of ballet to create a supportive and effective yoga practice environment. Dedicated to promoting physical, mental, and emotional well-being through personalized and engaging yoga sessions.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Senior Financial Consultant
Derek Koh Organization
11.2022 - 05.2024
- Assisted clients with retirement planning, helping them achieve their long-term financial goals.
- Collaborated with cross-functional teams to develop innovative financial products tailored to clients' needs.
- Established strong relationships with key stakeholders, fostering long-term partnerships and repeat business.
- Developed comprehensive financial plans for clients, leading to significant wealth growth over time.
- Implemented risk management strategies to protect clients' assets and minimize losses during market fluctuations.
Senior Area Manager
CMA CGM Asia Shipping Pte Ltd
6 2021 - 10.2022
- Developed strategies to improve and maximize trade ROI by completing promotional analysis and validating against expected results
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules
- Devised product pricing strategies and trade marketing to support growth
- Managed trades using quantitative and technological techniques
- Balanced profit, volume and share objectives to deliver long-term growth.
Customer Care Manager
Maersk Singapore Pte Ltd
10.2018 - 05.2019
- Works independently and assists the team in realizing goals and standards; shares knowledge and best practices
- Project focal country
- A tool to create ease of business for customer and meantime to reduce customer service daily work routine
- Addresses root causes and seeks continuous improvements; is constantly looking for ways to improve work processes.
Trade and Marketing Analyst (Short Term Project)
Maersk Singapore Pte Ltd
06.2018 - 08.2018
- Supports leader in promoting the business and analyzing trends and opportunities
- Forecasts financial/economic/volume or other data for operational and strategic decisions
- Collects and analyses market intelligence to assist with forecasting, decision making and overall strategies
- Liaise with internal stakeholders globally on decision making relatable to Trade
- Supports core processes in Trade & Marketing Handles department systems and provides internal support to facilitate core processes.
Senior Care Business Partner
Maersk Singapore Pte Ltd
07.2017 - 06.2018
- Managing account with large business impact and is defined by volume with certain complexity
- Stepping up as a senior role in assisting the rest of the team members in guiding or mentoring them in the correct direction.
Care Business Partner
Maersk Malaysia Sdn Bhd
10.2013 - 07.2016
- Managing account with large business impact and is defined by volume and or revenue contribution to the company's scorecard
- Consistently drive business growth and market share through engagement with customers
- Responsible for end to end customer experience
- Builds strong and lasting relationships with customers and provide second to none customer service
- Engages actively in constructive problem resolution and provide solutions; being proactive
- Addresses root cause internally and seeks continuous improvements.
Education
200-Hour Yoga Teacher Training Certification
Jyan Yoga
Singapore06.2024
Royal Academy of Dance Intermediate
Centre Stage School of The Arts
Singapore07.2023
Royal Academy of Dance Grade 7
Centre Stage School of The Arts
Singapore07.2021
Bachelor of Psychology with Honors - Psychology in Industrial & Organization
University Malaysia Sabah
07.2010 - 10.2013
Skills
Certified Yoga Teacher
Customer Service Expertise
Excellent Communication and Interpersonal Skills
Strong Analytic and Problem-Solving Abilities
Time Management and Organizational Skills
Adaptable and Quick Learner
Computer Skills
Leadership
Investment Advisory
Personal Information
Nationality: Malaysian / Singapore PR
Languages
English
Bilingual or Proficient (C2)
Chinese
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Additional Information
- Dedicated to continuous learning and professional deveopment in yoga and wellness
- Commited to creating a welcoming and inclusive atmospheres for all students
- Hobby : Passionate about dancing ballet, which enhances flexibility, strength and grace. Loves travelling and I have two dogs!
Certification
Royal Academy of Dance Grade 7
Timeline
200-Hours Yoga Teacher Training
06-2024
Royal Academy of Dance Intermediate
07-2023
Senior Financial Consultant
Derek Koh Organization
11.2022 - 05.2024
Royal Academy of Dance Grade 7
07-2021
Customer Care Manager
Maersk Singapore Pte Ltd
10.2018 - 05.2019
Trade and Marketing Analyst (Short Term Project)
Maersk Singapore Pte Ltd
06.2018 - 08.2018
Senior Care Business Partner
Maersk Singapore Pte Ltd
07.2017 - 06.2018
Care Business Partner
Maersk Malaysia Sdn Bhd
10.2013 - 07.2016
Bachelor of Psychology with Honors - Psychology in Industrial & Organization
University Malaysia Sabah
07.2010 - 10.2013
Senior Area Manager
CMA CGM Asia Shipping Pte Ltd
6 2021 - 10.2022
200-Hour Yoga Teacher Training Certification
Jyan Yoga
Royal Academy of Dance Intermediate
Centre Stage School of The Arts
Royal Academy of Dance Grade 7
Centre Stage School of The Arts
Similar Profiles
Tip-Arpa SapanonTip-Arpa Sapanon
Director of Sales & Business Development at ANANTARA RASANANDA KOH PHANGAN VILLAS Koh PhanganDirector of Sales & Business Development at ANANTARA RASANANDA KOH PHANGAN VILLAS Koh Phangan
Connor McintyreConnor Mcintyre
Waiter/Delivery driver/Kitchen staff at Koh-I-Noor Indian RestaurantWaiter/Delivery driver/Kitchen staff at Koh-I-Noor Indian Restaurant
Jace TamsJace Tams
Plumber Pipefitter at KOH MechanicalPlumber Pipefitter at KOH Mechanical