Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Teo Man Phing

Summary

Experienced with managing HR administrative tasks, including employee records and onboarding processes. Utilizes organizational and communication skills to support HR functions and improve efficiency. Track record of fostering team collaboration and adapting to evolving HR needs.

Overview

11
11
years of professional experience

Work History

Admin Executive

Micro Cloud Technology Pte Ltd
09.2022 - Current
  • Managed and enhanced onboarding programs to ensure smooth and effective integration of new hires.
  • Prepared and issued Letters of Appointment (LOA), official correspondence, and HR documentation.
  • Maintained accurate employee records, including attendance and work hours.
  • Collected and safeguarded employee data and electronic files.
  • Handled confidential information with discretion, ensuring data privacy and protection.
  • Sorted and screened candidates to support efficient recruitment processes.
  • Applied for work passes and managed related MOM documentation.
  • Organized and maintained HR filing systems, both physical and electronic.
  • Implemented a document management system to streamline retrieval and filing.
  • Streamlined HR workflows to improve efficiency and reduce paperwork.
  • Planned and coordinated company activities and events.
  • Assisted management with personal and administrative support tasks.

Financial Customer Service Representative

FedEx Singapore
02.2021 - 03.2022
  • Managed credit collection for corporate clients, ensuring timely payments and reducing aging receivables.
  • Assessed client creditworthiness and established appropriate credit limits based on risk analysis.
  • Developed and executed debt recovery strategies to assist clients in managing and reducing outstanding balances.
  • Monitored and reviewed aging reports to determine collection priorities and status.
  • Followed up with overdue accounts to recover payments and minimize bad debt exposure.
  • Led month-end closing activities, preparing accurate financial reports for management review.
  • Responded to client inquiries and feedback, maintaining high levels of service quality and satisfaction.

Admin

ASC Services & Supplies Pte Ltd
01.2017 - 01.2021
  • Provided administrative and receptionist support to ensure smooth daily operations and enhance office efficiency.
  • Responded to customer inquiries, delivering prompt and professional service to maintain satisfaction.
  • Performed basic bookkeeping tasks to maintain accurate financial records and ensure accounting compliance.
  • Managed personnel records and updated internal databases to support effective document management.
  • Executed data entry for school-related orders, supporting accurate record-keeping and efficient processing.
  • Coordinated with school operators on purchasing needs and facilitated procurement decisions.
  • Contributed to operational improvements by streamlining administrative processes and supporting team efficiency.

Admin cum Account Assistant

Souby Pte Ltd
10.2015 - 09.2016
  • Provided administrative support to optimize office operations and enhance overall efficiency.
  • Performed receptionist duties, managed front desk tasks, and handled incoming calls and emails to ensure smooth daily operations.
  • Assisted in Accounts Payable and Accounts Receivable, ensuring timely processing and accurate financial records.
  • Applied basic bookkeeping skills to support monthly accounting processes and maintain compliance with standards.
  • Managed accounts receivable aging by coordinating follow-ups on outstanding payments.
  • Executed data entry for expense claims, invoices, and customer orders, maintaining up-to-date and accurate records.
  • Handled procurement and replenishment of office supplies and pantry items to support operational needs.
  • Liaised with vendors to maintain strong relationships and negotiated favorable payment terms.
  • Maintained personnel files and updated internal databases to support HR documentation and reporting.

Pastry Chef

Restaurant Chef Table Pte Ltd
08.2014 - 10.2015
  • Executed food preparation and performed kitchen duties to ensure efficient meal service.
  • Cleaned and organized kitchen equipment to maintain a safe and efficient cooking environment.
  • Assisted customers by processing orders efficiently to enhance the dining experience.
  • Performed assigned tasks to enhance team efficiency and achieve departmental goals.

Education

Diploma - Food Preparation and Culinary Art

OSAC International College
01.2014

SPM -

Sekolah Menengah Kebangsaan Indahpura (1)
01.2012

Skills

  • Human resources information systems

  • Background checks coordination

  • HR policies development

  • Onboarding and orientation

  • Job descriptions creation

Languages

English
Advanced (C1)
Mandarin
Bilingual or Proficient (C2)
Malay
Intermediate (B1)
Cantonese
Advanced (C1)

Timeline

Admin Executive

Micro Cloud Technology Pte Ltd
09.2022 - Current

Financial Customer Service Representative

FedEx Singapore
02.2021 - 03.2022

Admin

ASC Services & Supplies Pte Ltd
01.2017 - 01.2021

Admin cum Account Assistant

Souby Pte Ltd
10.2015 - 09.2016

Pastry Chef

Restaurant Chef Table Pte Ltd
08.2014 - 10.2015

SPM -

Sekolah Menengah Kebangsaan Indahpura (1)

Diploma - Food Preparation and Culinary Art

OSAC International College

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Teo Man Phing