Teo Kai Xiang
Summary
I have been working in the FnB industry for 5 years. But my academic qualifications are from the design field. I graduated during Covid and decided to help my family in managing my family business.
Through the 5 years I have learnt and equipped myself with various management and operational skills used in the FnB industry. But currently, I would like to step out of the comfort zone and take a look on how things work outside and learn more about other industries.
Overview
10
10
years of professional experience
Work History
Manager
Jew Kit Hainanese Chicken Rice
01.2020 - Current
- Manage employees to be productive and engaged in work.
- Identify and communicate customer feedbacks to management team and Central Kitchen.
- Innovate marketing ideas to attract new customers and promote business.
- Enhance customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Involvement in the setup of new outlets.
Intern Drafter
SQFT Architects
01.2015 - 07.2015
- Drafting of floor plans using Computer Aided Design softwares like Photoshop and AUTOCAD for company projects.
Education
Halal Competency Assessment ( HCA) - MUIS Halal Regulations
StudyWorks Acadamy
01-2025
Food And Hygiene Course Level 4 - Singapore Food And Hygiene Regulations
Asian Culinary Institute of Singapore
Singapore03-2023
Workplace Communications -3 - Workplace Communication
Organizational Development Concept Pte Ltd
Singapore11-2022
Franchise Management Course - Franchise Management
FT Consulting Pte Ltd
Singapore07-2020
Bachelor of Arts - Interior Design
Singapore Institute of Technology
Singapore04-2020
Diploma - Diploma in Architecture
Singapore Polytechnic
Singapore04-2015
Skills
- Customer service
- Staff management
- Operations management
- Managing operations and efficiency
- Staff training
- MS office
- Basic Photoshop and AUTOCAD softwares
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Manager
Jew Kit Hainanese Chicken Rice
01.2020 - Current
Intern Drafter
SQFT Architects
01.2015 - 07.2015
Halal Competency Assessment ( HCA) - MUIS Halal Regulations
StudyWorks Acadamy
Food And Hygiene Course Level 4 - Singapore Food And Hygiene Regulations
Asian Culinary Institute of Singapore
Workplace Communications -3 - Workplace Communication
Organizational Development Concept Pte Ltd
Franchise Management Course - Franchise Management
FT Consulting Pte Ltd
Bachelor of Arts - Interior Design
Singapore Institute of Technology
Diploma - Diploma in Architecture
Singapore Polytechnic
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