Teng Xin Yi Rachel
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Admin
ComLawLLC
05.2023 - 10.2023
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained personnel records and updated internal databases to support document management.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Collected, arranged, and input information into database system.
Korean Annotator
Pactera EDGE
08.2021 - 03.2022
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to learn quickly and adapt to new situations.
Service Crew
Coffeesmith
02.2018 - 03.2019
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Monitored supply inventory and ordered more to maintain smooth and efficient workdays.
- Prepared products following restaurant, health, and safety standards and procedures.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
- Operated cash register to ring up final bill and process various forms of payment.
- Took orders, prepared meals, and collected payments.
Travel Agent
Chan Brothers Travel Pte Ltd
03.2018 - 08.2018
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Conducted market research to investigate potential new travel destinations.
- Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Promoted dedicated customer service and support by promptly resolving customer complaints.
- Helped customers with passport and visa applications.
- Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Followed up with customers to increase customer service with travel plans.
Service Crew
Slappy Cakes
09.2016 - 01.2018
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Monitored supply inventory and ordered more to maintain smooth and efficient workdays.
- Prepared products following restaurant, health, and safety standards and procedures.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
- Operated cash register to ring up final bill and process various forms of payment.
- Trained new team members on procedures, customer service, and sales techniques.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Bachelor of Arts - Bachelor of Arts (Honors) Events Management
University of Stirling
Singapore10.2023
Associate of Arts - Events Management
Republic Polytechnic
Singapore05.2019
Skills
- Korean Language
- Multitasking Abilities
- Cultural Awareness
Certification
TOPIK Level 5
Timeline
Admin
ComLawLLC
05.2023 - 10.2023
Korean Annotator
Pactera EDGE
08.2021 - 03.2022
Travel Agent
Chan Brothers Travel Pte Ltd
03.2018 - 08.2018
Service Crew
Coffeesmith
02.2018 - 03.2019
Service Crew
Slappy Cakes
09.2016 - 01.2018
Bachelor of Arts - Bachelor of Arts (Honors) Events Management
University of Stirling
Associate of Arts - Events Management
Republic Polytechnic
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