Teng Chuan Jonathan Ang
Summary
Dynamic and results-driven professional with experience at UNIQLO, excelling in relationship building and problem-solving. Proven ability to enhance team collaboration and improve processes, while maintaining a calm demeanor in high-pressure situations. Proficient in cash handling and inventory management, contributing to a positive customer experience and store efficiency.
Overview
3
3
years of professional experience
Work History
Intern
ESN Asia Management
03.2022 - 09.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Sales Associate
UNIQLO
09.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Universal Traveller
11.2019 - 12.2019
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Diploma In Integrated Events & Project Management - Business
Singapore Polytechnic
05.2023
Skills
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Relationship building
- Conflict resolution
- Strategic planning
- Influencing others
- Process improvement
- Visionary thinking
- Team building
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Hokkien
Bilingual or Proficient (C2)
Teochew
Bilingual or Proficient (C2)
Chinese (Cantonese)
Upper intermediate (B2)
Thai
Beginner (A1)
Timeline
Intern
ESN Asia Management
03.2022 - 09.2022
Sales Associate
UNIQLO
09.2021 - 12.2021
Sales Associate
Universal Traveller
11.2019 - 12.2019
Diploma In Integrated Events & Project Management - Business
Singapore Polytechnic