Teguh Budi
Summary
Proven Cargo Agent at Dnata Singapore PTE LTD, excelling in dangerous goods handling and ground operations. Demonstrated expertise in enhancing cargo tracking accuracy and resolving customer issues, fostering team collaboration and problem-solving skills. Achieved significant improvements in shipment compliance and efficiency, showcasing a commitment to excellence and safety in logistics. Experienced Cargo Agent managing efficient, secure and compliant movement of goods. Expert in maintaining accurate cargo records and resolving customer issues quickly.
Overview
4
4
years of professional experience
Work History
Cargo Agent
Dnata Singapore PTE LTD
03.2021 - 10.2024
- Prepared hazardous material shipments in compliance with safe handling practices.
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Resolved any customer inquiries or complaints to restore satisfaction.
- Participated in regular training sessions to enhance knowledge of industry trends, technology advancements, and other relevant subjects.
- Supported supervisors with various administrative tasks, contributing to the overall efficiency and organization of the department.
- Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards.
- Maintained a high level of accuracy in data entry, ensuring all relevant information was captured in the system.
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
- Liaised with customers provide status updates and explain cargo shipment delays.
Education
High School Diploma -
ITE Collage East
10 Simei Ave, Singapore 48604711.2024
Skills
- Ground Handling Operations
- Dangerous Goods Handling
- Airway Bill Preparation
- Tracing of Missing Cargo
Languages
Chinese (Mandarin)
Intermediate (B1)
Malay
Upper intermediate (B2)
Javanese
Intermediate (B1)
Timeline
Cargo Agent
Dnata Singapore PTE LTD
03.2021 - 10.2024
High School Diploma -
ITE Collage East
Similar Profiles
NUR AISAH A RAHMANNUR AISAH A RAHMAN
Customer Service Agent at MCI Career Services Pte Ltd/ dnata Singapore Pte LtdCustomer Service Agent at MCI Career Services Pte Ltd/ dnata Singapore Pte Ltd
Fazer MohamadFazer Mohamad
Baggage Supervisor at Dnata Singapore Pte LtdBaggage Supervisor at Dnata Singapore Pte Ltd
Khairil Shahryn Bin ShapeeyKhairil Shahryn Bin Shapeey
Operations Executive at Dnata Singapore Pte Ltd.Operations Executive at Dnata Singapore Pte Ltd.