Teck Heng Lim
Summary
Sound and stage lighting engineer since 2015, but due to the pandemic , entertainment sector was hit badly which force to change work to Safe Distancing Ambassador. When situation of pandemic recover took on new challenge as Concierge , it a brand new spectre compare to past experience but still manage it well.
Well verse in electrical and mechanics works, to add on personal hobby in computer , well equip to handle both iOS and Windows operating system and both their office suites. Personally mentally and physically fit to handle most tasks given, all thanks to past experience in the Singapore Navy which served for six years.
Overview
15
15
years of professional experience
Work History
Concierge
Jones Lang LaSalle
06.2023 - Current
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Negotiated with suppliers and vendors, securing best pricing for materials, labor and equipment.
- Gathered data on materials, labor and equipment costs to Manager
Sound and Lighting Engineer
JamCute Pte Ltd
10.2015 - Current
- Operate live stage sound and lighting
- Diagnose and troubleshoot all equipment during live show, overall is a fast pace work which need fasting thinking in order not to disrupt the live show
- Need to be equip with a high level of electrical and mechanical skill in order to maintain all equipments without incurring additional cost.
- Handled minor repairs and routine upkeep on lighting equipment by replacing lamps and filters.
- Enhanced lighting with use of dimmers and computerized timing controls.
- Minimized risk of fire or electrical shock by using optimal safety procedures.
- Followed lighting design plan to select fixtures and control settings.
- Contracted with lighting companies to create custom lighting equipment, special effects or rigging equipment.
- Determined best lighting design and techniques according to location and situation.
- Performed maintenance, repairs and software upgrades on sophisticated computerized lighting systems.
Ambassador
Safe Distancing Ambassador
02.2021 - 04.2022
- Main duty as Safe Distancing, is to shape member of public behaviour and awareness of current safe management measure
- As SDA we need to be strong in our current SMM advisories, and armed ourself with soft skill such as communication , teamwork , accountability and problem-solving, and most importantly is professional in our approach as we are public facing.
- Resolved conflicts between staff members and community members in diplomatic manner.
- Coordinated media interviews with organization staff, board members and volunteers.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Assisted team with operational policies and procedures to drive services.
Electronic Warfare specialist
Republic of Singapore Navy
03.2009 - 10.2015
- Operate and maintain warfare system, knowledgeable in basic seamanship, and also certify by
- SCD advanced firefighter
- As sailor in Navy need to be discipline and work under very stressful environment, which mistake in ship mean accident or even death.
- Trained in small arms, anti-armor and indirect fire weapons.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Rated job performance for 3 subordinates providing timely and effective feedback.
- Looked after weapons by scheduling and performing organizational and preventive maintenance.
- Maintained required level of proficiency in use of firearms.
- Operated surveillance radar, communication systems and identification equipment.
- Upheld code of conduct and maintained professionalism in stressful situations
Education
Some College (No Degree) - Mechatronic
Institute of Technical Education
SingaporeSingapore-Cambridge General Certificate Of Educati -
Hua Yi Secondary School
Singapore12.2006
Skills
- Video Equipment
- New Product Information
- Low-Voltage Cabling
- Safety Practices
- POS Systems
- Fire Suppression
- Extinguisher Operation and Maintenance
- Emergency Response Procedures
- Microsoft PowerPoint
- Retail Materials Management
- Retail Sales Customer Service
- Administrative Support
- Customer Service
- Guest Relations
- Conflict Resolution
- Cost Estimation
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Vietnamese
Beginner (A1)
Thai
Beginner (A1)
Timeline
Concierge
Jones Lang LaSalle
06.2023 - Current
Ambassador
Safe Distancing Ambassador
02.2021 - 04.2022
Sound and Lighting Engineer
JamCute Pte Ltd
10.2015 - Current
Electronic Warfare specialist
Republic of Singapore Navy
03.2009 - 10.2015
Some College (No Degree) - Mechatronic
Institute of Technical Education
Singapore-Cambridge General Certificate Of Educati -
Hua Yi Secondary School
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