Summary
Work History
Education
Skills
Timeline
Generic

Te Pui King

Summary

A seasoned Dell Field Service Engineer at Unisys Singapore Pte Ltd, I excel in on-site support and customer service management, significantly enhancing customer satisfaction. Expert in troubleshooting, repair, and system diagnostics, my proactive approach and technical prowess resolve complex technical issues efficiently.

Work History

Dell Field Service Engineer

Unisys Singapore Pte Ltd
  • Carried out installation, modification and maintenance of systems and equipment onsite.
  • Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
  • Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
  • Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.

Education

Na - Na

SMK Ledang
Malaysia
01.2003

Skills

  • Remote support
  • On-site support
  • Troubleshooting and repair
  • Equipment installation
  • Service documentation
  • System diagnostics
  • Customer service management

Timeline

Dell Field Service Engineer

Unisys Singapore Pte Ltd

Na - Na

SMK Ledang
Te Pui King