Chiong Woon Ting
Singapore
Summary
Motivated Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Eager to bring knowledge to support business and customer needs. Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Grab Holdings Pte Ltd
07.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Sales Consultant
Y-Axis I.D Pte Ltd
01.2017 - 05.2019
- Designs interior spaces, including permanent architectural details and temporary elements
- Assesses and meets client requirements and desires through regular meetings and conferences
- Inspecting & surveying buildings, negotiating terms & setting schedules for project
- Creates idea boards to communicate design concepts to clients
- Produces sketches, drawings, and floor plans to illustrate concepts & finished projects using computer-aided design programs (CAD) & hand drawing skills
- Creates project budgets, including materials and labour
- Maintains relationships with vendors & contractors, and hires out work as necessary
- Participates in regular networking opportunities & actively develops a client base
- Performs research & maintains a working knowledge of trends & new developments in the interiors design & architecture world
- Adheres to national & local building & safety codes with every design elements
- Reads & interprets blueprints
- Work closely with various colleagues including architects, artists, contractors, painters to have a teamwork to avoid mis-communication.
Product Manager
Ameo Marketing Pte Ltd
05.2015 - 12.2016
- Define the product Strategy and road map
- Develop sales tools and collateral
- Propose an overall budget to ensure success
- Communicated effectively with team members to deliver updates on project milestones and deadlines
- Developed product documentation to communicate upcoming features and products to internal teams
- Responsible for reviewing product data to ensure that the field force is kept up to date on new developments regarding the companies and competitors products
- Assist with the development of the annual marketing plan and for controlling advertising, promotion and sales aids in accordance with the annual marketing plan and current trend.
Corporate Sales Executive
Pullman Hotel, Kuching
01.2013 - 04.2015
- To grow the market share of the Hotel business volume thorough the development of Room and Banquet Sales
- To ensure the smooth running operation of the commercial section in consultation with the Director of Sales & Marketing on all matters
- Kept in close contact with new potential client to identify new opportunities and customers
- Provide after-sales service and in particular to ensure all guests comments are taken seriously and discussed with the respective departments if necessary
- To monitor competitors activities closely to identify any business threats
- Regularly updated contact database and to share relevant market data among the sales staff to maximize revenue
- Build rapport with customers to ensure pre- and post-sale customer satisfaction
- Increased corporate sales revenue by developing and implementing strategic sales plans
- Conducted market research to identify customer needs and preferences
Education
Bachelor of Science (Event Management) -
University of Sunderland
01.2013
Diploma(HND Hotel Management) -
London Hotel School
01.2012
Foundation Graduate Work History -
National Taiwan National University
01.2010
Skills
- Microsoft Office (Work, Excel, Powerpoint), OPERA System, Anais (TARS)
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Relationship Building
- Positive Attitude
- Teamwork and Collaboration
Personal Information
Nationality: Malaysian
Race
Chinese
Languages
English, Mandarin and Bahasa Melayu
Personal Qualifications
Degree in International Tourism and Hospitality Management, University of Sunderland
Timeline
Delivery Driver
Grab Holdings Pte Ltd
07.2022 - Current
Sales Consultant
Y-Axis I.D Pte Ltd
01.2017 - 05.2019
Product Manager
Ameo Marketing Pte Ltd
05.2015 - 12.2016
Corporate Sales Executive
Pullman Hotel, Kuching
01.2013 - 04.2015
Bachelor of Science (Event Management) -
University of Sunderland
Diploma(HND Hotel Management) -
London Hotel School
Foundation Graduate Work History -
National Taiwan National University
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