Focused operational excellence manager with over 9 years experiences in adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Analytical and Critical Thinking
Lean Six Sigma Certification (Green Belt)
Lean Six Sigma Certification (Green Belt)
Project Manager Certification (IO4PM)
Scrum Foundation Professional Certificate (SFPC)
Quality Management System Implementation & Audit Leader (QMS) - ISO 9001:2015
Implement PICK-TO-SHIP process path Phase(I) in the period of Singapore circuit breaker lockdown period. Reduce from 60 mins to 30 mins of process time.
Reduced Traditional Non-Sort (Bulky item/Heavy item) process time and improved TPH from 11.6 to 18 within 3 months by changing efficient process area layout, implementing separated throughput and SOPs.
The Sorting process for the outbound department was optimized and capacity was increased by 130 percent.
Collaboration with the safety team and launching a safety saves champions program for associates across the operation departments in Singapore.
Developed integrated dashboard with live data to calculate total pallet count requirement for shipments by shifts and daily.
● Reduced hourly manual calculation to find scheduled vs actual difference truck requirement.
● Added an alarm system to the dashboard which alerts the leadership team by email once it has hit the risk threshold.
● Escalation time taken for requesting extra trucks to the logistic team reduced to 5 minutes from 20 minutes before the dashboard.
Built and maintained close relationships with internal and external stakeholders for fulfillment center Removals process (Reverse Logistics), implemented SOPs, tracking process quality, and process improvement.
Redesign the outbound process flow system ( Lean Productions) to control by flow process assistance with worldwide flow team to make a new system which is more compatible with Singapore fulfillment center.
Total of 33 major and minor process improvement projects were led and contributed to the department.
Overall outbound department TPH improvement from 7.7 to 30.5 within 2.5 years.