Summary
Personal Information
Websites
Overview
Work History
Education
Skills
Certification
Interests
Accomplishments
Languages
Work Availability
Software
Quote
Work Preference
Timeline
DeliveryDriver
Tayzar Khine Soe (Tyler)

Tayzar Khine Soe (Tyler)

Operation Lead
Singapore

Summary

Seasoned Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Personal Information

  • Citizenship: Singapore Citizen
  • Mobile: +65 88828040
  • Email: relyt.tyler@gmail.com

Overview

11
11
years of professional experience
5
5
Certification
7
7
years of post-secondary education

Work History

Operation Supervisor

Tipsy Collective - Unicorn (Beach Club)
10.2023 - 10.2024
  • Directed comprehensive daily operational activities within a high-volume beach club environment, ensuring the consistent delivery of exceptional service and optimal guest satisfaction for up to 500 patrons.
  • Provided strategic leadership and mentorship to a diverse team of 50 personnel across critical departments, including Food & Beverage, front-of-house operations, and logistical support, thereby cultivating a highly productive and cohesive work environment.
  • Instituted and rigorously enforced operational protocols and stringent safety guidelines, which demonstrably contributed to reduction in operational incidents and enhanced regulatory compliance.
  • Collaborated extensively with event management teams to facilitate the successful execution of private functions and large-scale events, meticulously ensuring the fulfillment of all requisite logistical and staffing parameters.
  • Conducted meticulous oversight of inventory levels, cultivated robust relationships with key suppliers, and strategically optimized resource allocation to mitigate waste and achieve stringent cost containment objectives.
  • Addressed guest inquiries and resolved emergent complaints with promptness and professionalism, thereby upholding the establishment's esteemed reputation for superior customer service.
  • Actively participated in the conceptualization and implementation of refined service standards and enhanced operational efficiencies, culminating in a demonstrable improvement in the overall guest experience.

Area Manager

Amazon Fulfilment Centre
09.2019 - 07.2023
  • Significantly boosted operational efficiency and financial returns, achieving an estimated $1.2M yearly increase in liquidation returns and over $700K in annual cost savings through various process optimizations.
  • Improved shift performance from 86-92% to 96-112% and increased maximum output by 25% per shift by redesigning workflows and implementing accurate hourly tracking.
  • Increased through put per hour (TPH) from 13.5 to 21, demonstrating a strong ability to drive productivity and save costs.

Assistance Warehouse Manager

Francois Marine Group
01.2018 - 01.2019
  • Managed and organized all warehouse activities, including receiving, stocking, picking, packaging, and shipping of products and materials.
  • Collaborated with purchasing and sales departments to forecast inventory requirements and optimize inventory levels to meet customer demand.
  • Coordinated with freight forwarders, shipping companies, and customs brokers to ensure timely and accurate delivery of goods and compliance with customs laws.
  • Implemented strategies such as picking the same products for multiple shipments and optimizing staging layouts, resulting in a 20% productivity improvement.

Franchise Setup Lead

Root of Asia
Yangon
01.2015 - 01.2017
  • Spearheaded the successful establishment of the PastaMania's franchise in Myanmar, a collaborative venture between Commonwealth Capital (Singapore) and Root of Asia (Myanmar).
  • Launch of PastaMania's first outlet in Yangon, a 3,300 square feet iconic building accommodating 220 indoor seats.
  • Oversaw comprehensive project lifecycle, including site selection, building design, and strategic hiring of key personnel.
  • Developed and implemented robust operational plans, ensuring full compliance with international standards and regional legal frameworks, in close collaboration with the franchise owner.
  • Built and trained a high-performing team of over 50 individuals, encompassing managers, cooks, and service personnel, to ensure seamless business operations.
  • Cultivated strong relationships with suppliers and vendors, securing timely delivery of high-quality goods under advantageous terms and pricing.
  • Implemented innovative local sourcing strategies for products, meats, vegetables, and restaurant equipment, resulting in a 35% reduction in monthly expenses (USD 78k) and USD 220k in one-time cost savings.

Shift Manager

Fair Price Group Supply Chain
01.2014 - 01.2015
  • Managed a team of over 100 warehouse operatives, overseeing the timely and efficient receipt, storage, and dispatch of products to NTUC and Cheers retail outlets.
  • Ensured all warehouse operations adhered to established corporate guidelines and security protocols.
  • Coordinated the loading and unloading of delivery vehicles, including the accurate completion of all documentation and proper labeling and packaging of products.

Education

Diploma in Supply Chain & Logistics

Kaplan
Singapore
12.2008 - 07.2010

Bachelor of Arts - Psychology

Dagon University
Yangon, Myanmar
04.2004 - 08.2007

MBA - Big Data and Business Intelligence

ENEB Business School
01.2023 - Current

Skills

  • Operations Management: Warehouse Management, Supply Chain Optimization, Inventory Management, Logistics Coordination, Operational Planning, Process Improvement, Quality Control, Regulatory Compliance, Safety Protocols
  • Leadership & Team Management: Team Leadership, Staff Training & Development, Performance Management, Cross-functional Team Collaboration
  • Project Management: Project Lifecycle Management, Site Selection, Strategic Hiring, Business Launch, Franchise Development
  • Financial Management: Cost Reduction, Budget Optimization, Vendor Management, Supplier Relationship Management, Local Sourcing Strategies
  • Customer Service & Relations: Guest Satisfaction, Complaint Resolution, Stakeholder Engagement
  • Documentation & Reporting: Data Accuracy, Documentation Management, Labeling & Packaging

Certification

  • WSQ Social Media Marketing - Equinet Academy
  • Certified Project Manager - IO4PM
  • Six Sigma Green Belt (CSSGB) - International Six Sigma Institute
  • Lean Six Sigma Yellow Belt - National University of Singapore
  • Quality Management System Auditor - TÜV SÜD

Interests

Play Golf

Cooking

Accomplishments

  • Achieved an estimated $1.2M yearly increase in liquidation returns and over $700K in annual cost savings through process optimizations at Amazon.
  • Improved shift performance from 86-92% to 96-112% and increased maximum output by 25% per shift by redesigning workflows and implementing accurate hourly tracking.
  • Increased TPH from 13.5 to 21, demonstrating strong productivity and cost-saving capabilities.
  • Achieved a 35% reduction in monthly expenses (USD 78k) and USD 220k in one-time cost savings through innovative local sourcing strategies for a franchise launch.
  • Successfully spearheaded the establishment and launch of PastaMania's first franchise in Myanmar, including a 3,300 sq ft flagship outlet.
  • Improved warehouse productivity by 20% through the implementation of strategic initiatives such as optimized staging layouts and consolidated picking.
  • Built and trained high-performing teams of over 50 individuals for franchise operations and managed over 100 warehouse operatives for supply chain efficiency.

Languages

Burmese
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Power BI

Tableau

Quip

Trello

Microsoft Words & Excel (Advance)

Warehouse Management System

Quote

"Whatever the mind of man can conceive and believe, it can achieve"
Napoleon Hill

Work Preference

Work Type

Full Time

Work Location

On-SiteHybridRemote

Important To Me

Personal development programsCareer advancementTeam Building / Company Retreats

Timeline

Operation Supervisor

Tipsy Collective - Unicorn (Beach Club)
10.2023 - 10.2024

MBA - Big Data and Business Intelligence

ENEB Business School
01.2023 - Current

Area Manager

Amazon Fulfilment Centre
09.2019 - 07.2023

Assistance Warehouse Manager

Francois Marine Group
01.2018 - 01.2019

Franchise Setup Lead

Root of Asia
01.2015 - 01.2017

Shift Manager

Fair Price Group Supply Chain
01.2014 - 01.2015

Diploma in Supply Chain & Logistics

Kaplan
12.2008 - 07.2010

Bachelor of Arts - Psychology

Dagon University
04.2004 - 08.2007
Tayzar Khine Soe (Tyler)Operation Lead