Tay Yu Ting , Singaporean 21
Summary
Highly motivated and independent professional with a strong desire to learn and grow. Eager to contribute to a team environment and consistently seek feedback to improve my skills and knowledge.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Tik Tok Marketing and Sales
CardConnectSg
05.2024 - Current
- Develop engaging and creative content for TikTok focusing on Trading Card Game (TCG)
- Interact with followers through comments, likes, and live sessions to foster community engagement.
- Stay updated on TikTok trends, analyze performance metrics, and adapt content strategy to maximize reach and impact.
Captain
Tiong Bahru Bakery
09.2023 - 04.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Able to do simple latte art.
Food Delivery
Grab
07.2022 - 05.2023
- Deliver food from restaurant location to customers address promptly.
Assistant Restaurant Manager
Waacow
01.2022 - 07.2022
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Waiter
Waacow
11.2019 - 05.2021
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
Nitec in Pastry And Baking
Institute Of Technical Education Collage West
Singapore12.2021
GCE N Level
Kuo Chuan Presbyterian Secondary School
Singapore12.2019
Skills
Leadership Qualities
Multi-Tasking capabilities
Excellent Customer service
Physical Fitness
Certification
- WSQ Digital Marketing Essentials
- WSQ Digital advertising
- WSQ Social Media Marketing
- WSQ Search Engine Optimisation
- WSQ Digital marketing Analytics (Google Analytics)
- Essential Coffee knowledge (Completed 29 Sept 2023)
- Fundamental Barista Skills (Completed 29 Sept 2023)
Languages
English
Advanced (C1)
Chinese (Mandarin)
Advanced (C1)
Timeline
Tik Tok Marketing and Sales
CardConnectSg
05.2024 - Current
Captain
Tiong Bahru Bakery
09.2023 - 04.2024
Food Delivery
Grab
07.2022 - 05.2023
Assistant Restaurant Manager
Waacow
01.2022 - 07.2022
Waiter
Waacow
11.2019 - 05.2021
Nitec in Pastry And Baking
Institute Of Technical Education Collage West
GCE N Level
Kuo Chuan Presbyterian Secondary School
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