Tay Kai Chong
Summary
Eager to blend academic mechanical engineering foundations with a robust work ethic and adaptability. Driven by a passion for growth and efficiency, thrives both individually and within teams to bolster business performance and drive innovation. Resourceful and motivated, ready to leverage skills for operational excellence and service enhancement.
Overview
4
4
years of professional experience
Work History
Banquet Service
The Ritz Carlton, Millennia Singapore
01.2018 - 01.2019
- Enhanced banquet service quality by efficiently setting up and replenishing food stations.
- Enhanced customer satisfaction by providing exceptional banquet service and timely food delivery.
- Enhanced guest satisfaction by providing exceptional banquet service in a timely manner.
- Set up banquet tables with linens, silverware, glassware and centerpieces in accordance with event specifications.
- Assisted with the set-up and breakdown of banquet rooms.
Shop Salesperson
Ben Foods (S) Pte Ltd
01.2019 - 06.2022
- Built lasting relationships with repeat customers, resulting in increased sales revenue over time.
- Guaranteed top guest experience through customized servicing, identifying and addressing individual needs.
- Increased customer satisfaction by providing personalized assistance and product recommendations.
- Handled administrative duties and sorted invoices and performed, stock counts.
- Maintained stock levels by replenishing shelves when necessary.
- Created promotional materials such as flyers, posters, banners. to promote upcoming events or special deals.
- Verified prices and checked product codes to foster accurate transactions.
COVID Vaccine Advisor/ Observer
Fullerton Health Group
02.2022 - 06.2022
- Maintained accurate records of vaccinations administered, including documenting patient information, lot numbers and immunizations dates of vaccines used.
- Monitored patient condition after vaccination for any signs or symptoms of adverse reactions.
- Demonstrated excellent customer service skills while addressing patient questions and concerns regarding the COVID vaccine.
Warehouse Order Picker
Myprotein
03.2022 - 04.2022
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
- Upheld quality standards by inspecting products during the order picking process, ensuring only undamaged items reach customers.
Education
Diploma in Bioengineering
Singapore Polytechnic
Dover05.2022
No Degree -
WOODGROVE SECONDARY SCHOOL
Woodlands, Null, Singapore10.2018
Skills
- Problem-Solving
- Decision-Making
- Computer Aided Design (AutoCAD)
- Autodesk Inventor
- Language Proficiency (English and Chinese)
- Concept Sketch
- Laboratory Skills
- Computer Programming (C)
- Conventional Machining
- Basic First Aid
- Communication
- Design Thinking
- Quality Assurance
- Time management
Languages
Chinese (Mandarin)
Intermediate (B1)
English
Upper intermediate (B2)
Work Preference
Work Type
Part TimeInternshipContract WorkWork Location
HybridImportant To Me
Work-life balanceCareer advancementHealthcare benefitsFlexible work hoursCompany CultureInterests
Sports
Gym
Timeline
Warehouse Order Picker
Myprotein
03.2022 - 04.2022
COVID Vaccine Advisor/ Observer
Fullerton Health Group
02.2022 - 06.2022
Shop Salesperson
Ben Foods (S) Pte Ltd
01.2019 - 06.2022
Banquet Service
The Ritz Carlton, Millennia Singapore
01.2018 - 01.2019
Diploma in Bioengineering
Singapore Polytechnic
No Degree -
WOODGROVE SECONDARY SCHOOL
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