Tay Chiong wun
Self Empolyed
Singapore
Summary
A highly motivated and enthusiastic learner who enjoys working with and meeting new people. I strive for excellence and believe in fulfilling my roles with the best of my abilities. I strive to constantly step out of my comfort zone and have always seen this as the best way to develop my strengths, gain new experiences and discover new opportunities. I believe that with my abilities, I can make the best of every situation. Allowing me to add value to the organizations I am in.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Customer Service Officer
Tele Center HPB
04.2022 - 11.2022
- Carried out day-day-day duties accurately and efficiently
- Answered constant flow of customer calls with minimal wait times
- Offered advice and assistance to customers, paying attention to special needs or wants
- Met customer call guidelines for service levels, handle time and productivity
Parcel Delivery Assistant
Shopee
01.2022 - 03.2022
- Proved successful working within tight deadlines and fast-paced atmosphere
- Worked flexible hours; night, weekend, and holiday shifts
- Carried out day-day-day duties accurately and efficiently
Assistant Manager of Operations
G SPA
09.2021 - 12.2021
- Improved operations through consistent hard work and dedication
- Exceeded goals through effective task prioritization and great work ethic
- Identified issues, analyzed information and provided solutions to problems
- Offered friendly and efficient service to customers, handled challenging situations with ease
Chemical Compounder
International Flavors & Fragrances, Inc.
06.2021 - 08.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Maintained energy and enthusiasm in fast-paced environment
Sales Consultant
AutoPrestige Gallery
03.2021 - 06.2021
- Manage Daily Operations
- Ensure Cleaniness Of All Areas To Provide Condusive Environment For Customers
- Attend to Customer Needs Thru Phone Calls Or Texts To Arrange Appointments
- Manage Company Social Media To Expand Company Branding
Senior Retail Sales Associate
Toys Or Games
03.2017 - 05.2018
- Planning and executing innovative promotions
- Consult and recruit potential sales personnel
- Communicate effectively with external vendors
- In charged of cost control / quotations / billings
- Increased customer satisfaction by providing exceptional service and product knowledge.
Service Crew
ASTONS SERVICE CREW
09.2015 - 02.2017
- Optimizing courteous and efficient customer service
- Demonstrated the ability to handle work accurately and effectively during peak hours
- Initiated active listening and tactful communication skills while interacting with customers
- Coordinating with front and back-of-house teams to maximise efficiency
Education
GCE N LEVELS -
Broadrick Secondary School
Skills
- Ability to Work Under Pressure
- Honesty and Integrity
- Flexible and adaptable
- Self-motivated professional
- Customer and Personal Service
- Excellent work ethic
- Responsible
- Good listening skills
Personal Information
- Place of Birth: Singapore
- Date of Birth: 07/13/99
- Nationality: Singaporean
- Driving License: Yes
Timeline
Customer Service Officer
Tele Center HPB
04.2022 - 11.2022
Parcel Delivery Assistant
Shopee
01.2022 - 03.2022
Assistant Manager of Operations
G SPA
09.2021 - 12.2021
Chemical Compounder
International Flavors & Fragrances, Inc.
06.2021 - 08.2021
Sales Consultant
AutoPrestige Gallery
03.2021 - 06.2021
Senior Retail Sales Associate
Toys Or Games
03.2017 - 05.2018
Service Crew
ASTONS SERVICE CREW
09.2015 - 02.2017
GCE N LEVELS -
Broadrick Secondary School
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