I am performance driven professional with 11 Years of experience in Network Security Operation & Client Servicing in IT sector, Currently Associated with Bank of America as Security Technical Analyst.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Technical Analyst
Bank of America
02.2022 - Current
Design/Implementation for the service request comes for LTM/GTM/LTM/Proxy/PAC File/Routing/Switching to optimize network traffic flow.
Work on Consulting request/security Solution for new application build in Bank Infra and decide the traffic flow, incorporating routing and switching decisions to ensure network performance, and include UAT testing before deploying to Production environment.
Troubleshoot End-to-End Enterprise Security Infra (Proxy/Firewall/LTM/APM/GTM/PAC File/AAA/DNS/DHCP), and resolve routing/switching issues by analyzing network protocols, ensuring seamless communication across different network segments.
Understand criticality, impact, and priority for the escalated incident, including routing and switching issues, and perform mitigation to minimize impact and optimize traffic flow.
Monitoring Infra alerts coming via different Monitoring tools/configure alerts in tools to proactively manage routing tables, switching configurations, and network performance to ensure high availability.
Streamlined operations and prioritized tasks, including routing/switching optimizations, to ensure efficient network traffic management and overall network reliability.
SME for Internet Surfing
NCS Pvt Ltd
01.2021 - 02.2022
Responsible for Designing /Implementation/ Operation for All Government Agencies
Taking care of Designing/Implementation of Requests for McAfee Proxy, Menlo Proxy, Palo Alto, PAC file, F5
Necessary or regular upgrade of Proxy with zero downtime
Working with Operation team/Different Agency for Priority Incidents
Designing and Implementation of New Applications traffic flow for various Agencies
Impact evaluation of Vulnerability related to Security Devices
Designing/Implementation/upgrade/Operation for McAfee Reporting Server (CSR/EPO/DB)
Design/Implementation Engineer
B.A Continuum India
06.2018 - 01.2021
Responsible for Designing /Implementation/ Operation for content Inspection
Taking care of pre and post implementation (design /implementing) for Bluecoat proxy, Cisco firewall
Working Layer 7 inspection devices Alteon, Fir eye
Working with Operation team for priority incidents
Rotational on call support for weekends
Weekend change Implementation on rotation
Engineer (Network Security)
Orange Business Services
04.2017 - 06.2018
I was part of Operation team Managing Network Security for BHP –Billiton
Implementation of new request for security devices, pre and post implementation checks
Do take priority calls with vendor team for joint troubleshooting
Following the standard procedure for defining, monitoring, taking ownership, redeployment, disposal of security assets
Developing technical documentation and content for the internal technical knowledge base
Support Engineer
BT E-Serv Pvt Ltd
12.2015 - 04.2017
Troubleshooting network related issues
Managing/Troubleshooting Clustering/Failover related issue for Security and Network Devices
Proactive monitoring of network devices through monitoring tools
Take MIM and active participation in Security calls with Experts
Involve vendor team for extended support
Take weekly calls with CSM and other vendor teams for impact analysis
Accenture
07.2014 - 12.2015
I was part of Integrated NOC working for Airtel Infra Customer
Client interaction to understand their issue and new Request
Worked along with Airtel Core Team for implementing request and operational issues
Configured and managing site to site VPN Tunnel on ASA 5520
Managed Monitoring of Network Devices for proactive support
Resolving customer requests like allowing/blocking access rules as per requirement
Senior Small Business Preferred / Complaints Resolution Specialist at Bank of AmericaSenior Small Business Preferred / Complaints Resolution Specialist at Bank of America