Organized Professional experienced in coordinating complex tasks and ensuring operational efficiency. Delivered successful project outcomes through effective management of schedules, resources, and stakeholder engagement. Focused on fostering teamwork and adapting to evolving environments, contributing to overall organizational success.
Identified and implemented recovery initiatives for written-off loans, directly contributing to improved profit margins.
Head of Branch, Jubilee Road
1 Year 7 Months
Prime Bank PLC. | 01.2024 - 08.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Manager Operations
5 Years 9 Months
Prime Bank PLC. | 04.2018 - 01.2024
Manager Operations at Prime Bank PLC, Jubilee Road Branch, Pahartali Islami Banking Branch and Oxygen Moor Branch from April 2018 to November 2023
Streamlined operational workflows, enhancing efficiency and reducing processing time.
Led cross-functional teams to implement process improvements, increasing productivity and service quality.
Developed and executed strategic initiatives that aligned with organizational goals and customer needs.
General Banking In Charge
7 Months
Prime Bank PLC. | 08.2017 - 03.2018
Directed branch operations, focusing on compliance and customer service excellence at Prime Bank PLC, Jubilee Road Branch, Chattogram from August 2017 to March 2018.
Cultivated a proactive approach to responsibilities, ensuring high standards of performance and reliability.
Thrived in dynamic, high-pressure environments to ensure operational efficiency.
Exhibited proficiency in balancing independent tasks with teamwork to achieve shared objectives.
Foreign Trade Export
10 Years 6 Months
Prime Bank PLC. | 01.2007 - 07.2017
Facilitated export transactions for international trade at Prime Bank PLC Agrabad Branch Chattogram from January 2007 to May 2014. Assisted in managing foreign trade operations to support client transactions. Coordinated with teams to streamline the export process for international customers.
Managed preparation and submission of export documentation for international trade transactions, enhancing operational efficiency at Prime Bank PLC, Jubilee Road Branch, Chattogram.
Credit Officer
1 Year 11 Months
Prime Bank PLC. | 01.2005 - 12.2006
Assisted clients with their credit inquiries at Prime Bank PLC. Supported operations at the head office and Agrabad branch. Provided guidance on credit applications and documentation.
Assessed credit applications to establish eligibility and evaluate associated risk levels.
Executed comprehensive financial analyses to uphold compliance with lending regulations.
Developed and maintained relationships with clients to enhance service delivery.
Education
MBM - Bank Management
Bangladesh Institute of Bank Management | 01-2004
GPA: 3.45 out of 4.00
BA Hons - English
National University | Bangladesh | 01-2002
GPA: 2nd Class
H. S. C. - Science Group
Chattogram College | Chattogram | 01-1996
GPA: First Division
S. S. C. - Science Group
Dr. Khastagir Govt. Girls’ High School | Chattogram | 01-1994
GPA: First Division
Skills
Loan recovery strategies
Skilled in MS Office applications
Multitasking capabilities
Proficient in English and Bangla communication
Certification
CDCS: Certified Documentary Credit Specialist
Disclaimer
I do solemnly affirm that the information contained herein is correct to the best of my knowledge and belief.
CDCS (Certified Documentary Credit Specialist) - October, 2016 - LIBF (The London Institute of Banking & Finance) UK
Training on “Prevention of Money Laundering and Terrorist Financing” - November, 2018 - AML & CFT Division, Prime Bank Head Office.
Training on “Managing Operational Risk in Trade Finance” - April, 2019 - Trade Quest Management SDN BHD, Malaysia
Training on “Credit Operation and Risk Management” - March, 2005 - Prime Bank HR Training and Dev. Cen
Workshop on “Letters of Credit in Law & Practice” - February , 2017 - ICC, Bangladesh
Workshop on “Documentary Credits and Guarantees for Specialists” - February , 2018 - ICC, Bangladesh
Training on “Foreign Trade Operations” - February, 2015 - Bangladesh Bank Chattogram
Attending numerous training on CL Reporting, Internet Banking Operation, Sanction Screening and IT security, AML, Service Quality and awareness, etc. - Different Date - ICC Bangladesh & Prime Bank HR Training and Development Center