TAN YEN TSIANG
Singapore
Summary
A graduate from International Trade and Business student at Ngee Ann Polytechnic. Ardent and team-oriented learner who possess strong interpersonal and organisational skills. Outgoing and attentive individual who enjoys meeting and working with people.
Overview
6
6
years of professional experience
Work History
Finance and Human Resource Admin
IKI CONCEPTS
04.2022 - 07.2022
- Maintained cash flow by monitoring bank balances and cash requirements.
- Evaluated and improved financial records in support of important business decisions.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Organized new employee orientation schedules for new hires.
Air Warfare Officer
Republic Of Singapore Air Force
09.2023 - Current
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Ensure smooth operations through filing documents
- Conduct briefings and preparing minutes while liaising with various external stakeholders
Customer Service Officer
Nanhai Business Solutions Pte Ltd
03.2021 - 09.2021
- Handled customers enquiries and problems while facilitating seamless operations
- Creation of invoices, financial documents, Bill of lading and other crucial documents for shipping
- Liaising with various shipping lines and customers while monitoring the shipments.
Customer Service Crew
UMA UMA Ramen
12.2018 - 02.2019
- Served authentic Japanese ramen to customers at one of UMA UMA’s busiest outlets, showing efficiency through taking multiple customers order and accurately serving orders to the customers
- Displayed excellence on duty before being tasked to learn and mix cocktails and mocktails for customers
- Solved the customer’s complaints by responding quickly and readily within a quick time span, feeding back to the head chef before replacing the food, resulting in satisfaction of customers.
Education
Diploma in International Trade and Business -
NGEE ANN POLYTECHNIC
GCE ‘O’ Levels -
Saint Andrew’s Secondary School
Skills
- Proficient in Microsoft Word, Microsoft Excel, Microsoft Power Point
- Proficient in Chinese and English
EXTRACURRICULAR ACTIVITIES
- NGEE ANN POLYTECHNIC BACARES, Vice–President, 03/2020 - 04/2022,Conducted a one-day Inauguration Camp for new students. Promoted BACARES as a Community Volunteering Club and helped students to forge new friendships. Collaborated with Thye Hua Kwan to host multiple online workshops. Conducted fund raising event and raised more than $2500 SGD for club operations. Liaised with St Lukes' Hospital for various festive activities.
- SAINT ANDREW’S SECONDARY SCHOOL NATIONAL CADET CORP, Main Committee Member, 03/2016 – 03/2018, Organised and conducted overnight camps for the CCA, coordinated with the other members to ensure the camps proceed smoothly without any errors. Collaborated with other members and led the unit to achieve the Gold and Silver award in 2018 and 2016, respectively. Participated in various parades in school, such as National Day Parade and Founder’s Day Parade.
Timeline
Air Warfare Officer
Republic Of Singapore Air Force
09.2023 - Current
Finance and Human Resource Admin
IKI CONCEPTS
04.2022 - 07.2022
Customer Service Officer
Nanhai Business Solutions Pte Ltd
03.2021 - 09.2021
Customer Service Crew
UMA UMA Ramen
12.2018 - 02.2019
Diploma in International Trade and Business -
NGEE ANN POLYTECHNIC
GCE ‘O’ Levels -
Saint Andrew’s Secondary School
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