Strategic and forward-thinking IT Project Analyst with over 13 years of experience in delivering high-caliber technology solutions for global enterprises. Expert in translating business objectives into actionable IT roadmaps, orchestrating the seamless integration of complex systems while optimizing operational efficiency. Skilled in driving end-to-end project lifecycles, from requirements gathering to post-implementation support, ensuring delivery within scope, budget, and schedule constraints.
Highly competent in fostering collaboration between stakeholders, technical teams, and vendors to drive project success while mitigating risks and ensuring compliance with IT governance. Proven ability to work with the senior leadership, leveraging data-driven insights to recommend transformative IT solutions that enhance scalability, performance, and business agility.
Overview
20
20
years of professional experience
4
4
Certifications
3
3
Languages
Work History
IT Project Analyst
Bank of Singapore
05.2024 - 05.2025
Develop project plans, tracking timelines, resources, and costs to align with business priorities.
Analyze system integration needs, mapping requirements to technical solutions for implementation.
Oversee project lifecycle, ensuring quality, budget control, and timely delivery.
Translate business needs into technical specifications for seamless system integration.
Mitigate risks, addressing obstacles to ensure project delivery stays within budget and timeline.
Implement monitoring methodologies to track progress, task completion, and resource allocation.
Conduct quantitative and qualitative analysis of surveys and assessments to drive improvements.
Synthesize data into reports for management and steering committee meetings.
Review project deliverables, ensuring high-quality materials for customer-facing presentations.
Act as a project consultant, aligning activities with organizational goals and offering expert guidance.
Drive system integrations with minimal disruption, ensuring smooth technology adoption.
Lead change initiatives with workshops and briefings, promoting transformation across teams.
Participate in alignment meetings and leadership forums, securing buy-in for transformation.
Mentor project managers on best practices and ServiceNow, fostering continuous improvement.
Project Analyst
Income Insurance
04.2022 - 04.2024
Managed Digital Business operations within PMO, ensuring projects aligned with goals and were delivered on time.
Collated and analyzed timesheet data for outsourced staff, ensuring accurate cost allocation and leave management.
Engaged in audit preparation by maintaining documentation across all project phases, ensuring compliance with standards.
Enhanced outsourced employees onboarding, facilitating integration by leading software installation & backend access.
Managed invoice processing and tracked payments, enhancing financial accuracy and operational efficiency.
PMO for H&PS Group
Accenture
02.2021 - 01.2022
Led PMO operations for the SSG-WSG group, driving streamlined project management and timely deliverables.
Managed project documentation, including recording detailed meeting minutes for PMM and QMM, ensuring clarity.
Facilitated client communications, coordinating milestone document submissions for approval and signatures.
Oversaw Change Request (CR) filings with the Accenture Finance team, maintaining process compliance and alignment.
H&P Group
PMO
Accenture
01.2005 - 12.2015
Resources SA PMO
- Directed PMO activities, coordinating with onshore teams to ensure seamless project execution.