Tanmoy Paul
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
11
11
years of professional experience
Work History
Senior Service Technician
Saurer Components Pte. Ltd.
2022.03 - Current
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Self-motivated, with a strong sense of personal responsibility.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Revamped systems and upgraded wiring, PLCs and drives to handle changing needs.
- Disconnected and removed motors and pumps.
- Assisted with emergency and scheduled shutdowns while performing regular electrical duties.
- Repaired and replaced worn and damaged components.
- Programmed various computer numerically controlled tools to accurately produce parts according to specifications.
- Provided technical support and maintenance services for range of computer hardware and software.
Supervisor (Electrical Commissioning)
Sunrise Marine Engineering Pte. Ltd.
2021.09 - 2022.03
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend and holiday shifts.
Maintenance Officer
Montrims Ltd. (Mondol Group)
2018.06 - 2019.08
- Reviewed production, quality and maintenance reports and statistics to plan and modify maintenance activities.
- Resolved day-to-day operational issues to reach short- and long-term performance goals.
- Developed training programs to improve employee skills and productively utilize labor.
- Determined and controlled maintenance budget to reduce or eliminate repetitive purchases.
- Used failure analysis techniques to identify and eliminate chronic problems.
- Created and maintained daily and weekly reports for upper management.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Monitored product quality and communicated necessary improvements to site superintendent.
Electrical Technician
Keppel Fels Ltd.
2012.05 - 2017.02
- Installed electrical conduit and wiring for power, controls, and lighting.
- Tested wiring and other system parts for electrical flow and function.
- Installed electrical wiring through conduits and holes in both flooring and walls.
- Tested, troubleshot, and calibrated equipment in shop and field.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Installed, adjusted and calibrated electrical equipment and instrumentation to maintain proper performance.
Education
Advance Diploma - Power System Engineering
Singapore Polytechnic
Singapore03.2015
High School Diploma -
Sylhet Polytechnic Institute
Sylhet, Bangladesh09.2011
No Degree - Science Education
Raban High School
Dhaka ,Bangladesh02.2007
Skills
- New Employee Training
- Operating Test Equipment
- Perform Work at Height
- Operate Vertical Personnel Platform
- Perform metal Scaffold Erection course
Languages
Bengali
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Senior Service Technician
Saurer Components Pte. Ltd.
2022.03 - Current
Supervisor (Electrical Commissioning)
Sunrise Marine Engineering Pte. Ltd.
2021.09 - 2022.03
Maintenance Officer
Montrims Ltd. (Mondol Group)
2018.06 - 2019.08
Electrical Technician
Keppel Fels Ltd.
2012.05 - 2017.02
Advance Diploma - Power System Engineering
Singapore Polytechnic
High School Diploma -
Sylhet Polytechnic Institute
No Degree - Science Education
Raban High School
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