Eden Tan
Singapore
Summary
Developed key transferrable skills in fast-paced and collaborative environment. Expertise in customer service and stock management, with proven ability to adapt and excel. Seeking to transition into new field where these abilities can be applied to achieve significant outcomes.
Overview
5
5
years of professional experience
Work History
Retail Sales & Customer Service Associate
RENTADELLA PTE. LTD.
06.2022 - 06.2023
- Maintained a high level of product knowledge.
- Served in both regular and alteration appointments and liaised with in-house tailor to ensure quality delivery.
- Provided emergency alterations services to ensure customer satisfaction.
- Performed regular quality checking and expert repairs on damaged dresses to prolong the life of company goods.
- Managed the warehouse and movement of dresses for efficient dispatching of orders.
Student Intern
Esquire Atelier LLP
06.2021 - 10.2021
- Developed social media strategy for Instagram and Facebook
- Managed independently brand socials
- Developed content and documents using Adobe Creative suite
- Performed as project manager for upcoming collection
- Used knowledge gained in classes to provide solutions
- Fashion consultant duties to provide best customer experience
On Demand Shopper
NTUC
04.2020 - 04.2020
- Picking and Packing duties
- Able to adapt quickly to the specialised program
Data Entry
Popular HQ
02.2019 - 03.2019
- Verify and digitalise sensitive information
- Displayed digital literacy whilst maintaining high standards
Retail Assistant
Pacific Bookshop
11.2018 - 12.2018
- Customer service, Packing duties
- Excellent communication skills to fulfil customer needs
Education
Bachelor of Arts - Psychology & Linguistics And Multilingual Studies
Nanyang Technological University
Singapore04-2027
Diploma - Diploma in Apparel Design & Merchandising
Temasek Polytechnic
Singapore04-2022
GCE 'O' Level Certificate - Chinese, Social studies, Geography (combined)
Bowen Secondary School
10.2018
Skills
- Teamwork
- Self-reflection
- Research methods
- Professionalism
- Communication skills
- Adaptability
- Independence
- Stock management
- Quality Assurance
- Adobe Photoshop and Illustrator
- Tailoring and Alterations
- Fluent in English and Mandarin
Awards
- 2019, Achieved distinction in Digital Essentials which focused on Adobe Photoshop, Illustrator and InDesign.
CCA
07/21/24, 04/31/25: Publicity and Publication Chief for Nanyang Arts Festival (NAF).
- Managed tasks and assignments.
- Guided members in design work.
- Inter-portfolio liaising.
Timeline
Retail Sales & Customer Service Associate
RENTADELLA PTE. LTD.
06.2022 - 06.2023
Student Intern
Esquire Atelier LLP
06.2021 - 10.2021
On Demand Shopper
NTUC
04.2020 - 04.2020
Data Entry
Popular HQ
02.2019 - 03.2019
Retail Assistant
Pacific Bookshop
11.2018 - 12.2018
GCE 'O' Level Certificate - Chinese, Social studies, Geography (combined)
Bowen Secondary School
Bachelor of Arts - Psychology & Linguistics And Multilingual Studies
Nanyang Technological University
Diploma - Diploma in Apparel Design & Merchandising
Temasek Polytechnic
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