Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Tang Lai Hoong (Vannessa)

Tang Lai Hoong (Vannessa)

Summary

Dedicated administrative position with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Safe Harbour Assurance Agency
08.2016 - Current
  • Handle emails and mailings queries.
  • Attend to walk in customers.
  • Assist with filling, scanning and photocopying of docments.
  • Handle quotations for comparisons.
  • Assist in clients' insurance proposal forms completion.
  • Assist in daily cases allocation to Customer Service Team.
  • Assist in processing orders from Shopee, Lazada, Qoo10 and company website orders for delivery.
  • Assist in repairing defective nebulizer.
  • Liase with customers for after sales service via WA.
  • Assist in monthly stock checking.
  • Company event organising yearly.

Administrative Assistant

Vision Stationery
05.2016 - 08.2016
  • Handle phone calls and email queries
  • Handling PO, DO and billing to customer
  • Issue invoices and handle other administrative documents for delivery
  • Assist with filling, scanning and photocopying of documents
  • Assist in monthly closing
  • Any other ad hoc duty as assigned

Service Crew Member

BreadTalk IHQ
08.2015 - 05.2016

Cashiering, Beverage Preparation, Stock Checking and arranging, general cleaning and any other ad hoc duty assigned by supervisor.

Service Crew

TGV Cinemas
04.2015 - 07.2015

Cashiering, Food Preparation, Ushering, General Cleaning, ticketing and any other ad hoc duty assigned by manger.

Education

Diploma in BA (Digital Marketing)

PSB Academy
Singapore
04.2024

Certificate in Business Management

PSB Academy
Singapore
04.2023

SPM

SMK Seri Kledang
Malaysia
11.2014

Skills

  • Administrative Support
  • Microsoft Office
  • Microsoft Outlook
  • Team Bonding
  • Company event Organising
  • Time Management

Languages

Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Bilingual or Proficient (C2)
English
Intermediate (B1)
Malay
Intermediate (B1)

Timeline

Administrative Assistant

Safe Harbour Assurance Agency
08.2016 - Current

Administrative Assistant

Vision Stationery
05.2016 - 08.2016

Service Crew Member

BreadTalk IHQ
08.2015 - 05.2016

Service Crew

TGV Cinemas
04.2015 - 07.2015

Diploma in BA (Digital Marketing)

PSB Academy

Certificate in Business Management

PSB Academy

SPM

SMK Seri Kledang
Tang Lai Hoong (Vannessa)