Chee Quan Dom Tang
Head Of Sales
Singapore
Summary
A highly motivated sales professional with a proven track record of exceeding targets and driving revenue growth. Exceptional interpersonal and communication skills, coupled with a deep understanding of market trends and customer needs. Known for building strong client relationships and implementing effective sales strategies to deliver results. Adept at collaborating with cross-functional teams and leveraging data-driven insights to optimize sales processes. Committed to continuous learning and staying updated on industry best practices to achieve peak performance in sales roles.
Possesses strong leadership and communication skills, bringing positive and motivating energy to team. Combines deep understanding of sales strategies and market analysis with proficiency in CRM software and data-driven decision-making. Capable of driving revenue growth and fostering long-term client relationships.
Overview
21
21
years of professional experience
Work History
CO TWO PTE LTD
Co-founder
09.2023 - 11.2024
- Grew the customer base through targeted outreach and networking events.
- Streamlined operational processes for improved efficiency and cost reduction.
- Established foundational processes for business operations.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Drove company expansion into new markets, increasing overall brand visibility and recognition.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Evaluated market trends to identify emerging opportunities and inform strategic decision making.
- Negotiated favorable terms with suppliers and vendors, significantly reducing operational expenses.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Devised and presented business plans and forecasts to board of directors.
Head Of Sales
PURE GROUP
08.2017 - 06.2023
- Developing and consistently suggest new sales strategies creatively to achieve maximum sales volume potential in terms of revenues, new member and market share
- Creating tactical and strategic models as well as promoting sales propositions that will ensure that both business and customer service objectives are met
- Statistical analysis of sales results on monthly basis and having a good idea of the market dynamics and trends, strong sense of business acumen to implement competitive recommendations to constantly improve performances
- Propose strategies to retain members by analysing customer and departmental feedback that may stem from the sales process and improve performances
- Lead a high-functioning and high morale sales team with regular evaluation of the Sales Leaders and Customer Representatives to ensure that all the clubs achieve the desire performances on monthly basis
- Managing of monthly, quarterly, bi-annual membership budget and forecasting, defining and articulate sales strategies to meet profitability
- Maximize teamwork, cohesion and sales opportunities between all clubs by streamlining SOPs and work closely with Club Managers, Business Unit Heads and Function Heads
Car Sales Executive
08.2015 - 08.2017
- Welcome and attend to the customer providing an excellent one-stop experience at all times
- Utilize the digital marketplace to reach out to new and former customers
- Lead generation and customer engagement
- Engage in telemarketing to make appointments with potential leads
- Demonstration of features and benefits of vehicles
- Identify customers' needs through questioning techniques
Car Sales Associate
02.2015 - 08.2017
- Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction
- Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car
- Conduct market research to identify selling possibilities and evaluate customer needs
- Set up meetings with potential clients and listen to their wishes and concerns
- Prepare and deliver appropriate presentations on our products
- Participate in car exhibitions
- Negotiate/close deals and handle complaints or objections
- Collaborate with team members to achieve better results
- Gather feedback from customers or prospects and share with internal teams
Master Personal Trainer
SELF-EMPLOYED
03.2011 - 06.2015
- Maintain a professional image and conduct befitting of fitness professional
- Provide professional exercise recommendations to clients
- Proficient in the use and demonstration of gym equipment
- Demonstrate exercises to clients
- Provide feedback to members/ clients on exercise techniques and fitness routines
- Design and administer appropriate programs tailored to the client's needs and goals
- Set out individual sales target and growth
Car Sales Executive
AUTOINN PTE LTD
11.2007 - 01.2011
- Upselling existing clients and building new clientele
- Identify and qualify potential clients through cold calling and walk-in enquiries
- Manage existing and new members consisting of individuals from all walks of life
- Manage and strengthen the relationships with existing members and develop new ones
General Manager
CALIFORNIA WOW XPERIENCE
05.2004 - 10.2007
- Attain and surpass sales target by means of professional execution of sales strategies
- Expand clients growth through development and implementation of customized membership packages
- Coordination of customer communication and marketing efforts
- Train and develop new staffs
- Train and form presales team for new outlets
- Monitoring and guiding sales team to execute and achieve sales target
- Conduct daily sales meeting and game plan execution with sales team
Education
Sports Injuries Certification Course -
ACE
SingaporeMaster Personal Trainer Certification -
AMFPT
OnlineTRX Suspension Trainer Certification of Completion -
FITLION
Sports Nutritionist Certification -
AMFPT
Online Personal Training Certification -
Athletic & Training Commission
Singapore Diploma in Business & Marketing - undefined
THAMES BUSINESS SCHOOL
GCE O Level Certification - undefined
MACPHERSON SECONDARY SCHOOL
PSLE Certification - undefined
ALJUNIED PRIMARY SCHOOL
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Dependable and responsible
- Problem-solving
- Computer skills
- Team management
- Customer service
- Time management
- Flexible and adaptable
- Calm under pressure
- Supervision and leadership
- Excellent communication
Personal Information
- Date of Birth: 08/11/78
- Nationality: Singaporean
- Driving License: Class 3
- Marital Status: Married
Timeline
CO TWO PTE LTD
Co-founder
09.2023 - 11.2024
Head Of Sales
PURE GROUP
08.2017 - 06.2023
Car Sales Executive
08.2015 - 08.2017
Car Sales Associate
02.2015 - 08.2017
Master Personal Trainer
SELF-EMPLOYED
03.2011 - 06.2015
Car Sales Executive
AUTOINN PTE LTD
11.2007 - 01.2011
General Manager
CALIFORNIA WOW XPERIENCE
05.2004 - 10.2007
Diploma in Business & Marketing - undefined
THAMES BUSINESS SCHOOL
GCE O Level Certification - undefined
MACPHERSON SECONDARY SCHOOL
PSLE Certification - undefined
ALJUNIED PRIMARY SCHOOL
Sports Injuries Certification Course -
ACE
Master Personal Trainer Certification -
AMFPT
TRX Suspension Trainer Certification of Completion -
FITLION
Sports Nutritionist Certification -
AMFPT
Personal Training Certification -
Athletic & Training Commission
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