TAN BEE YEN
Warehouse Assistant
Summary
Reliable Warehouse Assistant with 8 years of experience managing, receiving, and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety, and timely issue resolution.
Overview
40
40
years of professional experience
Work History
Warehouse Assistant (Full Time)
WILDLIFE AND VETERINARY SUPPLIESS
04.2016 - 08.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
- Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
- Exhibited excellent problem-solving skills when confronted with logistical challenges or discrepancies in inventory counts.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
- Collaborated with other departments to optimize warehouse operations and keep production high.
- Assisted in reducing warehouse costs by identifying areas for improvement and suggesting cost-saving measures.
- Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.
- Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
- Reduced shipment errors, meticulously verifying items against order sheets before dispatch.
- Reduced downtime in operations by maintaining and performing minor repairs on warehouse equipment.
Sales Promoter (Part Time)
Bonia
01.2005 - 03.2016
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Recommended specific product options to meet customer needs.
- Identified interest in customers by explaining products and services and initiating conversations.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
- Created and perfected various pitch promotions to attract customers toward products.
- Distributed product samples to potential customers to try offerings before committing to purchasing.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
- Maintained inventory by organizing and cleaning stockroom.
- Collaborated with store management to create eye-catching displays that attracted customer attention and promoted products effectively.
- Resolved customer issues and concerns by listening attentively, identifying root issue, and implementing best resolution possible.
- Supported team members in achieving collective sales goals through collaboration, encouragement, and sharing best practices.
- Ensured accurate inventory control by conducting regular stock checks, updating records as needed, and informing management of any discrepancies.
Sales Promotions Manager (Full Time)
Biona
01.1998 - 12.2000
- Fostered a positive work environment by cultivating strong relationships between team members, leading to improved collaboration efforts.
- Cultivated a deep understanding of company products and brand values, ensuring accurate representation in all promotional materials and efforts.
- Increased brand visibility through effective management of in-store displays and merchandising efforts.
- Trained sales staff to effectively communicate the benefits of promotional offers to customers, resulting in higher conversion rates.
- Motivated team members to meet and exceed sales targets.
- Implemented systems and procedures to increase sales.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Sales Promoter (Full Time)
Bonia
01.1990 - 12.1996
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Recommended specific product options to meet customer needs.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
- Identified interest in customers by explaining products and services and initiating conversations.
- Created and perfected various pitch promotions to attract customers toward products.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Improved company visibility by meeting with and engaging prospective customers.
- Developed rapport with customers, resulting in repeat business and loyalty to the brand.
- Maintained inventory by organizing and cleaning stockroom.
- Resolved customer issues and concerns by listening attentively, identifying root issue, and implementing best resolution possible.
Operator (Full Time)
Black & Decker
01.1987 - 12.1989
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Improved product quality with meticulous attention to detail during inspection and sorting processes.
Sales Assistant (Full Time)
Thomson Yohan
01.1985 - 12.1986
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Sales Assistant (Full Time)
Ang Mo Kio Cake Shop
01.1985 - 12.1986
- Identified upselling opportunities, contributing to increase in average transaction value.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed efficient cash register operations.
Education
No Degree -
Hong Dao Primary School
Singapore 04.2001 -
No Degree -
Ai Tong Primary School
Singapore 04.2001 -
Skills
Attention to Detail
Time Management
Warehouse Safety
Packaging and Labeling
Customer Service
Product identification
Problem-Solving
Picking and processing
Maintaining Workplace Safety
Documentation And Reporting
Recordkeeping
Paperwork Processing
Quality Assurance
Inventory Control
Cleaning and organization
Decision-Making
Problem-solving abilities
Data Documentation
Records Management
Package labeling
Organizational Skills
Languages
English
Chinese (Mandarin)
Timeline
Warehouse Assistant (Full Time)
WILDLIFE AND VETERINARY SUPPLIESS
04.2016 - 08.2024
Sales Promoter (Part Time)
Bonia
01.2005 - 03.2016
No Degree -
Hong Dao Primary School
04.2001 -
No Degree -
Ai Tong Primary School
04.2001 -
Sales Promotions Manager (Full Time)
Biona
01.1998 - 12.2000
Sales Promoter (Full Time)
Bonia
01.1990 - 12.1996
Operator (Full Time)
Black & Decker
01.1987 - 12.1989
Sales Assistant (Full Time)
Thomson Yohan
01.1985 - 12.1986
Sales Assistant (Full Time)
Ang Mo Kio Cake Shop
01.1985 - 12.1986
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