Tan yoonghoong
Summary
Dynamic Banquet Captain with a proven track record at Hilton, enhancing customer satisfaction and food safety standards. Expert in team management and guest relations, adept at multitasking and time management. Successfully coordinated high-volume events, ensuring seamless execution and adherence to strict sanitation guidelines.
Overview
4
4
years of professional experience
Work History
Banquet Captain
Hilton
05.2022 - 05.2025
- Supervised and mentored kitchen and serving staff.
- Liaised with venue management to monitor logistics and timelines.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Coordinated with external event planners to ensure their vision was accurately brought to life.
F&b
Kfc Chicken
04.2021 - 04.2022
- Enhanced customer satisfaction by providing attentive and efficient service during busy shifts.
- Supported colleagues during peak hours by assisting with bussing tables or running food when necessary.
- Collaborated with kitchen staff to ensure accurate preparation and presentation of special dietary requests.
- Adhered to strict sanitation guidelines, reducing the risk of foodborne illnesses among patrons and staff members alike.
Education
Higher Nitec - Cyber Network Security
Institute of Technical Education
Ite West 04.2001 -
Skills
Food safety
Team management
Guest relations
Teamwork
Time management
Multitasking
Timeline
Banquet Captain
Hilton
05.2022 - 05.2025
F&b
Kfc Chicken
04.2021 - 04.2022
Higher Nitec - Cyber Network Security
Institute of Technical Education
04.2001 -
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