TAN YI TONG
Summary
Experienced with patient care and dental procedure support, ensuring smooth clinic operations. Proven expertise in dental equipment handling and customer inquiry resolution. Knowledge of dental software and radiography and streamlining workflow. Passionate about delivering exceptional service and maintaining high safety standards.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Dental Clinic
11.2021 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
Pharmacy Assistant
HTM Pharmacy
01.2020 - 10.2021
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
Education
Diploma In Event Management
Tunku Abdul Rahman University College Perak Branch
Malaysia07-2019
SPM -
Sekolah Menengah Jenis Kebangsaan Poi Lam
Malaysia12-2016
Skills
- Shelf Organization
- Timely Schedule Management
- Cross-Functional Teamwork
- Effective Impression Management
- Customer Inquiry Resolution
- Medication Distribution
Language
English, Chinese, Malay and Cantonese
INTERESTS
Travelling, Hiking, Photography, Badminton, Pickle Ball and Explore New Things
Timeline
Dental Assistant
Dental Clinic
11.2021 - Current
Pharmacy Assistant
HTM Pharmacy
01.2020 - 10.2021
Diploma In Event Management
Tunku Abdul Rahman University College Perak Branch
SPM -
Sekolah Menengah Jenis Kebangsaan Poi Lam
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