TAN YING XUAN
Summary
A motivated and adaptable professional with experience in facilities management, eager to make a transition into a Broker role. Proficient in problem-solving, analytical thinking, and meticulous attention to detail, I am dedicated to applying my skills and quickly adapting to the fast-paced and dynamic financial markets.
While my previous experience lies in facilities management and financial advisory services, I am enthusiastic about harnessing my strong work ethics and personal attributes to provide clients with exceptional service and support in their investment journey.
Overview
7
7
years of professional experience
Work History
Facilities Executive
PAP Community Foundation
01.2022 - Current
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Served as point of contact for internal and external customers seeking support and information.
- Collaborated with contractors, vendors and stakeholders to support on-time projects completion.
- Led and presided over a comprehensive tender process for the procurement of pest control services throughout all PCF centres spanning the entire island.
- Currently spearheading the leadership of two distinct tenders focused on procuring security and cleaning services for our flagship childcare centre.
- Spearheading and overseeing the largest renovation project for our flagship childcare centre.
- Administering monthly payment claims to our external vendors.
- Supervising the maintenance of facilities across a network of 30 childcare centres.
- Leading all reinstatement projects aimed at restoring premises to their original condition for handover to landlords.
Wealth Associate
PROFESSIONAL INVESTMENT ADVISORY SERVICES
07.2019 - 08.2022
- Delivering advisory services to clients that align with their unique suitability and requirements.
- Presented financial plans and investment recommendations to clients.
- Assisting clients’ with claims and ensuring smooth procedure.
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Devised comprehensive financial plans for clients to achieve short and long-term financial goals.
- Educated clients on potential risks and rewards associated with various investments.
- Managing of clients’ portfolios.
Condominium Manager
LANDSFIELD PROPERTY CONSULTANTS PTE LTD
05.2021 - 01.2022
- In-charge of day-to-day operations in the Condominium.
- Prepared and processed lease and rental applications.
- Review and administration of maintenance contracts including insurance policies of the estate.
- Plan, execute, and supervise all facilities management and operational matters.
- Co-ordinate council meetings and general meetings.
- Prepare and submit an annual budget and recommend rates of MF/SF contributions.
- Ensure all residents’ feedbacks are attended to promptly and efficiently.
- Kept properties in compliance with local, state and federal regulations.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Senior Property Officer
E M SERVICES
08.2016 - 01.2019
- Handling of residents’ feedbacks.
- Conduct daily estate inspection and monthly roof inspections.
- Liaise closely with contractors to complete required job.
- Liaise closely with different agencies and conduct joint inspection to solve residents’ complaints (HDB, NEA, PUB
- AVA, NParks)
- Liaise closely with conservancy term contractor to ensure cleanliness of the estate.
- Identify defects and implement improvement works.
- Supervise upgrading projects and responsible for coordination of tasks.
Education
Bachelor of Science - Facilities Management
HERIOT-WATT UNIVERSITY
2018
Diploma - Hotel and Leisure Facilities Management
SINGAPORE POLYTECHNIC
2016
GCE O LEVELS -
BOONLAY SECONDARY SCHOOL
2012
Skills
- Computer Skills (Microsoft Office)
- Interpersonal Communication
- Written and Verbal Communication
- Conflict Resolution
- Attention to Detail
- Multitasking
- Analytical and Critical Thinking
- Town Council Management Computer System (TCMS)
- Integrated Estate Management System (IEMS)
Timeline
Facilities Executive
PAP Community Foundation
01.2022 - Current
Condominium Manager
LANDSFIELD PROPERTY CONSULTANTS PTE LTD
05.2021 - 01.2022
Wealth Associate
PROFESSIONAL INVESTMENT ADVISORY SERVICES
07.2019 - 08.2022
Senior Property Officer
E M SERVICES
08.2016 - 01.2019
Bachelor of Science - Facilities Management
HERIOT-WATT UNIVERSITY
Diploma - Hotel and Leisure Facilities Management
SINGAPORE POLYTECHNIC
GCE O LEVELS -
BOONLAY SECONDARY SCHOOL
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