Tan Yan Jun
Singapore
Summary
Customer-oriented Senior Sales Consultant dedicated to finding promising leads through various methods. A real go-getter with a positive attitude and a commitment to exceeding sales goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Officer
GOSOURCE PTE. LTD.
04.2025 - Current
- Developed and implemented sales strategies to enhance client engagement and retention.
- Established strong relationships with clients, resulting in increased customer loyalty.
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Boosted sales performance by identifying and targeting high-potential leads.
Senior Sales Consultant / Team Captain
HSBC BANK (SINGAPORE) LIMITED
09.2017 - 03.2025
- Established strong client relationships for increased customer loyalty and repeat business.
- Introduced new products to existing clients, generating additional revenue streams through upselling techniques.
- Evaluated clients' needs and created plan of action to provide solutions.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Check on team activities and sales numbers
- Produced sales and team productivity reports for analysis, forecasting and improvement-related objectives.
- Identify issues on workflow or new process give feedback on how to be better.
- Mentored junior sales consultants, providing guidance and support for career growth.
- Reason for leaving: Seeking for growth on skillset and Monthly Commission
- Salary Drawn : $ 30,020 includes (Basic/ Coms/ ADP)
Customer Service Consultant
Yun Nam Hair Care Pte Ltd
06.2015 - 06.2017
- Receive incoming and outgoing call to arrange customer appointment, understand product and promote to our new customer, administrate work regards of ordering stock, payment transaction, refunds, taxes and complains
- Checking stock quantity, stock take
- Sales Telemarketing explain the customer need and benefit of our product
- Responsibilities of customer relation, operation, work flow, teamwork and front desk neat and tidy
- Reason for leaving: Further up study to upgrade myself
- Salary Drawn: $ 3000 (commission)
Education
GCE ‘N’ Levels -
Yishun Secondary School
Primary School Leaving Examination - undefined
Jiemin Primary School
Diploma in Commerce (Marketing Management) -
KAPLAN
04-2018
Diploma in Restaurant and Culinary Management -
REPUBLIC POLYTECHNIC
04-2017
National ITE Certificate in Asian Culinary Arts -
ITE College West
04-2014
Skills
- Microsoft Office
- Excel
- Powerpoint
Certification
2024-05 EXSA STAR
2023-05 EXSA STAR
2022-05 EXSA STAR
2021-05 EXSA STAR
2020-05 EXSA GOLD
2019-05 EXSA SILVER
Languages
English
Chinese
Timeline
Sales Officer
GOSOURCE PTE. LTD.
04.2025 - Current
Senior Sales Consultant / Team Captain
HSBC BANK (SINGAPORE) LIMITED
09.2017 - 03.2025
Customer Service Consultant
Yun Nam Hair Care Pte Ltd
06.2015 - 06.2017
Primary School Leaving Examination - undefined
Jiemin Primary School
Diploma in Restaurant and Culinary Management -
REPUBLIC POLYTECHNIC
National ITE Certificate in Asian Culinary Arts -
ITE College West
GCE ‘N’ Levels -
Yishun Secondary School
Diploma in Commerce (Marketing Management) -
KAPLAN
Personal Information
- ID Number: S9448024H
- Age: 31
- Ethnicity: Chinese
- Title: EXECUTIVE
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