Tan Wen Jie
Summary
Dynamic Sales Assistant with proven expertise at YG Marketing Pte Ltd, excelling in cash handling and relationship building. Recognized for enhancing customer satisfaction and driving sales through exceptional service and product knowledge. Adept at stock management, consistently fostering strong client connections to support informed purchasing decisions.
Overview
2
2
years of professional experience
Work History
Sales Assistant
YG Marketing Pte Ltd
09.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
Art
SMK Kangkar Pulai
Bandar Baru Kangkar Pulai, 81110 Johor Bahru, Joho12.2018
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Sales expertise
Languages
English
Intermediate (B1)
Chinese (Mandarin)
Upper intermediate (B2)
Malay
Intermediate (B1)
Timeline
Sales Assistant
YG Marketing Pte Ltd
09.2023 - Current
Art
SMK Kangkar Pulai