Customer-savvy Cashier accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Money Handling
Attention to Detail
Performance Analysis
Call Control
Administrative Support
Telemarketing expertise
Time Management
Fluency in [Languages]
Volunteer Work
Values-In-Action committee, Pei Hwa Secondary School
Organized an outing for the senior members of AWWA community
Chairperson | January 2016- December 2016
· Coordinated a recreational excursion for senior citizens alongside the vice chairperson, involving the arrangement of activities and scheduling the outing itinerary.
· Collaborated with fellow committee members to procure necessary supplies, overseeing a budget of $200.
· Ensured clear communication with the entire class, ensuring everyone understood their roles and responsibilities for the outing day.
· Engaged with the elderly through conversation, playing games, and ensuring their well-being at all times, resulting in their sustained enjoyment and happiness throughout the entire day.
Co-curricular activities
Guzheng Ensemble, Pei Hwa Secondary School
Member | February 2015- April 2018
· Collaborated within a 40-member team to perform two musical pieces, earning a distinction.
Vice- Chairperson | May 2017- April 2018
· Collaborated within a team of five to coordinate a bonding camp for the Guzheng members, encompassing the organization of camp activities, scheduling, and logistics management, resulting in a seamlessly executed and successful camp experience.
· Led Guzheng practices independently during times when other members of the executive community were unavailable, resulting in a 40% increase in practice efficiency.
· Inspired the team during moments of fatigue and demoralization by highlighting the potential outcomes of our collective effort, encouraging everyone to redouble their practice efforts towards achieving distinction in the Singapore Youth Festival Competition.
· Ensured effective communication with the team following each lesson to provide feedback, ensuring that the instructor's message was effectively conveyed to all members, thus promoting alignment and cohesion within the group.
Graduate of Diploma in Accountancy and Bachelor’s in Business (Logistics and Supply Chain), possessing puissant communication skills, strong interpersonal skills, highly responsible with F&B and telemarketing work experience. Draws on customer service strengths and a keen awareness of telemarketing techniques and administrative practices. Now aspiring to contribute skills and learn from Singapore’s best firms.