Summary
Overview
Work History
Skills
Timeline
Generic

Tan Tuan Wah (Fred)

Singapore

Summary

Sales professional with proven track record in driving revenue growth and building strong client relationships. Skilled in negotiation, strategic planning, and market analysis. Valued for collaboration, adaptability, and consistently achieving targets in dynamic environments. Renowned for reliability and results-driven approach, ensuring team success and client satisfaction.

Overview

17
17
years of professional experience

Work History

Sales Executive

Work Plus Store Pte Ltd
10.2022 - 09.2024
  • Respond promptly to customer inquiries and follow up with a friendly and professional attitude.
  • Resolve customer service issues quickly and efficiently.
  • Assist the Manager with the daily operations and management of the facility.
  • Collaborate with the onsite team to ensure sales targets and revenue goals for the self-storage business are met.
  • Prepare quotations and lease agreements for approval.
  • Generate biweekly and monthly sales reports.
  • Handle the handover and takeover of storage units with clients.
  • Maintain a professional and friendly follow-up process for customer inquiries.
  • Support the management in overall facility operations.
  • Drive sales by emphasizing the value and benefits of storage solutions to customers.
  • Work with the team to achieve sales and revenue objectives.
  • Prepare necessary documentation such as quotations and lease contracts.
  • Compile and submit sales performance reports on a biweekly and monthly basis.

Sales Executive - Key Accounts

Premier Corporation Pte Ltd
04.2017 - 09.2022
  • Identify and pursue new business opportunities to expand the client base.
  • Promote car leasing services to both corporate and individual customers.
  • Deliver exceptional customer service and ongoing support to existing clients.
  • Respond promptly to customer inquiries and requests.
  • Handle customer feedback effectively to ensure high levels of satisfaction.
  • Prepare quotations and reservation documents for vehicle bookings.
  • Compile and submit biweekly sales reports and monthly performance summaries.
  • Develop and maintain strong relationships with current customers.
  • Conduct final inspections and damage assessments on vehicles.
  • Collect and inspect vehicles upon delivery.
  • Prepare and present detailed reports to management.

Procurement Executive /Inside Sales Coordinator

Lee Guan Chuan Pte Ltd
02.2015 - 03.2017
  • Manage invoices, sales orders, and coordinate delivery schedules.
  • Communicate and maintain relationships with existing customers.
  • Verify and account for goods collected and delivered.
  • Perform various ad-hoc tasks as assigned.
  • Assist with email correspondence between suppliers and clients.
  • Address supply chain concerns and manage product feedback.
  • Monitor stock movement closely to maintain optimal inventory levels.
  • Plan, analyze, and forecast stock levels to ensure product availability.

Inside Sales Coordinator

Landmark Plastic Pte Ltd
08.2013 - 01.2015
  • Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
  • Followed up with customers by phone and email to resolve issues quickly and answer questions.
  • Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationships.
  • Increased customer satisfaction by promptly addressing inquiries and providing accurate product information.
  • Prioritized daily workflows, inbound calls, quotes and sales-related inquiries.
  • Managed the processing of sales orders, ensuring accuracy and timeliness from placement to delivery.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.

Event Sales Executive

Infinity Organization Pte Ltd
09.2011 - 07.2013
  • Supported planning and coordination of events and recognition programs, ensuring smooth execution.
  • Took charge of event logistics and coordination upon delegation from the event manager.
  • Maintained confidentiality of client and delegate information throughout event operations.
  • Resolved on-site logistical challenges efficiently to maintain event flow.
  • Promoted client products and services to increase brand visibility and awareness.
  • Engaged in direct customer interactions, delivering persuasive sales pitches and closing sales on-site.
  • Provided outstanding face-to-face customer service to foster positive brand experiences.

Outdoor Sales Representative

123 Foods & Beverages Pte Ltd
10.2007 - 08.2011
  • Consistently exceeded sales targets by staying current on industry trends and competitor offerings.
  • Increased sales revenue by establishing and maintaining strong client relationships.
  • Collaborated with marketing team to develop promotional materials showcasing new products and services.
  • Developed customized product presentations for clients, highlighting unique features tailored to their needs.
  • Contributed valuable input during product development process based on client feedback.
  • Enhanced customer satisfaction by providing detailed product knowledge.

Skills

  • Customer service
  • Product knowledge
  • Sales expertise
  • Sales presentations
  • Cold calling
  • Closing techniques
  • Sales strategy
  • Sales follow-up

Timeline

Sales Executive

Work Plus Store Pte Ltd
10.2022 - 09.2024

Sales Executive - Key Accounts

Premier Corporation Pte Ltd
04.2017 - 09.2022

Procurement Executive /Inside Sales Coordinator

Lee Guan Chuan Pte Ltd
02.2015 - 03.2017

Inside Sales Coordinator

Landmark Plastic Pte Ltd
08.2013 - 01.2015

Event Sales Executive

Infinity Organization Pte Ltd
09.2011 - 07.2013

Outdoor Sales Representative

123 Foods & Beverages Pte Ltd
10.2007 - 08.2011

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Tan Tuan Wah (Fred)