Tan Tian Hong

• Built relationships with customers to encourage repeat business.
• Assisted customers with returns, refunds and resolving transaction issues.
• Checked personal identifications during alcohol and tobacco sales.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Maintained clean sales floor and straightened and faced merchandise.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Greeted customers and helped with product questions, selections, and purchases.
• Helped customers complete purchases, locate items, and join reward programs.

• Brainstormed with peers and other members of design team to determine enhancements and product features.
• Suggested enhancements to product design that would improve user experience.
• Produced rapid prototypes using SketchUp.
• Wrote comprehensive instruction manual guides on how to put together products that are requires self assembly.

• Responsible for providing customers a holistic experience when trying out Samsung products.
• Identified interest in customers by explaining products and services and initiating conversations.
• Recommended specific product options to meet customer needs.
• Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.

REHIRED