Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tan Siew Li

Summary

Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.

Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Sales Assistant

7772 BREAD PTE LTD
06.2022 - 02.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • General Housekeeping.
  • Basic Cashiering and stock management.

Sales Assistant

HONG CHEN BAKERY
04.2021 - 10.2021
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • General Housekeeping.
  • Basic Cashiering and stock management.

Cashier

NTUC Fairprice
11.2020 - 12.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Administrative Assistant

EVTEX AUTO SERVICE
11.1990 - 12.2000
  • Met all responsibilities of an accounts receivable clerk, including creating a detailed sales report, maintaining accurate cash receipts, collecting and depositing payments, and billing customers.
  • Kept accurate records of all interactions, including customer names, addresses, phone numbers.
  • Handled customer inquiries, answered questions, and resolved problems in a timely manner.

Education

No Degree -

Northview Secondary School

Skills

  • Customer Service
  • Communication Skills
  • Basic Cashiering
  • Basic Stock Management

Certification

  • INTEGRATED MARKETING
  • SERVICE COACHING
  • PRODUCTIVITY IMPROVEMENT
  • RESILIENCE AND SELFCARE

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)

Timeline

Sales Assistant

7772 BREAD PTE LTD
06.2022 - 02.2023

Sales Assistant

HONG CHEN BAKERY
04.2021 - 10.2021

Cashier

NTUC Fairprice
11.2020 - 12.2020

Administrative Assistant

EVTEX AUTO SERVICE
11.1990 - 12.2000

No Degree -

Northview Secondary School

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Tan Siew Li