Tan Siew Lee
Singapore
Summary
Experienced Security Supervisor with a proven track record in delivering exceptional security detail and supervision for highly valuable corporate assets. Skilled in coordinating comprehensive security systems and leading expertly trained personnel to implement deliberate preventive measures. Known for providing practical on-the-job training to both new and existing security staff, ensuring the highest level of professionalism and effectiveness in safeguarding company resources.
Overview
18
18
years of professional experience
Work History
Security Supervisor
Certis Cisco
01.2016 - Current
- Circulate among visitors, patrons, and employees to preserve order and protect property
- Comply security bag check
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
Sales Executive
Soongifa Trading SDN BHD ( Anmum Distributors)
01.2012 - 01.2016
- Build meaningful relationships within the company and outside
- Ensure appropriate and timely delivery of service and products
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Follow up on service and product once the delivery has been made
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
Sales Representative
LH SDN BHD ( P&G Products Distributors)
01.2010 - 01.2012
- Preparing sales quotations and proposal
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintaining the technical expertise and product knowledge necessary to make sales
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
- Identified and tapped into new markets, significantly expanding customer base.
Merchandiser
Danone Dumex
01.2007 - 01.2010
- Maximize customer interest and sales levels by displaying products appropriately
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
Education
Supervisor Security
WSQ Skill Future
03-2022
Certificate In Business Management - ABE
Penang IPG Institute
01.2005
Secondary School - SPM
SMK Bagan Jaya
01.2004
Skills
- Positive Work Ethic
- Proactive Problem Solver
- Results-Driven Learner
- Team Management
- Customer Complaint Resolution
- Security Team Leadership
- Safety Regulations Compliance
- Conflict Resolution Expertise
- Data Report Analysis
- Risk Assessment
- Client Engagement
- Conflict Resolution
Personal Information
- Ethnicity: Chinese
- Date of Birth: 02/05/86
- Gender: Female
- Nationality: Malaysia
Career Interests
$2900 - 3100 (Negotiable), 1 Month, Full Time, Permanent
Languages
English
Chinese (Mandarin)
Malay
Timeline
Security Supervisor
Certis Cisco
01.2016 - Current
Sales Executive
Soongifa Trading SDN BHD ( Anmum Distributors)
01.2012 - 01.2016
Sales Representative
LH SDN BHD ( P&G Products Distributors)
01.2010 - 01.2012
Merchandiser
Danone Dumex
01.2007 - 01.2010
Secondary School - SPM
SMK Bagan Jaya
Supervisor Security
WSQ Skill Future
Certificate In Business Management - ABE
Penang IPG Institute
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