Engage SME customers to understand their business needs, evaluate current financing structure and cross-sell of products.
Consistently delivered YoY growth of 110-120% in 2023 & 2024 through careful portfolio planning and wallet sizing.
Top 10 Performance in EOP Assets & Top 10 Performance in EOP Liabilities in 2024.
Negotiated and closed complex deals (Interest Rate Swaps, ARP, Trade, Bancassurance) with key clients, securing significant revenue streams for portfolio growth.
AVP, Deputy Acquisition Team Head
United Overseas Bank Limited
03.2019 - 05.2022
Acquisition of new borrowing accounts through cold-calling and referrals
Proactively involved in the sales and marketing of a wide spectrum of banking products such as Trade Financing, Working Capital Loans, Asset-backed financing and Foreign Exchange to meet the financial needs of SMEs
Mentored new hires to acclimatise to the sales acquisition rigour and familiarise with the products offered in UOB Business Banking
2020 Aces of Excellence (UOB), Recognition for outstanding performance and individual contribution for Year 2020
2019 1st Runner-up Business Financial Manager (UOB)
Business Engagement Team
United Overseas Bank Limited
10.2017 - 03.2019
Proactive engagement with customers on general servicing enquiries and leveraging on every outbound call to fact-find and be the resource channel for Business
Proactive outbound calling to cross-sell a suite of products to NTB and ETB customers ranging from Unsecured Term Loans, Commercial Property Loans, Trade Financing, Foreign Exchange, General Insurance, UOB Corporate accounts, Fixed Deposit etc
Referrals to sales channels for follow ups and ensure closure of leads