Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

TAN KE QIAN (Cassie)

Summary

Kluang Chong Hwa Chinese School Captain of 24 Festive Drums

Kluang Chong Hwa Chinese School Social Media Manager of English Society

Go-getter candidate eager to utilize analytical and research skills. Adept at event planning, media relations and social media management. Excellent communication skills with comprehensive understanding of communications industry.

Doing our society's videos to attract more students to join in. Team Captain and strong vocal leader with good communication skills to encourage, support and positively hold teammates accountable. Influences teammates , at scheduled activities and in local community. Sets tone for practice, keeps coach and staff informed and models responsibility, decision-making and strong work ethic.

Overview

3
3
years of professional experience

Work History

Waiter

SPACE CAFE
07.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Waiter

DOCO/HOROROK
12.2021 - 08.2023
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Events Staff Member

Friend
10.2022 - 12.2022
  • Assisted event manager in achieving revenue goals set for events and catering.
  • Created, maintained and distributed event orders.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.

Waiter

QIXIANG HOT POT
07.2022 - 10.2022
  • questions about orders and specialty items.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Piano Teacher

Musical Company
05.2022 - 07.2022
  • Developed lesson plans, selected course materials and prepared assignments.
  • Introduced students to appropriate hand positioning, finger transitions and pedal use.
  • Communicated with parents regarding upcoming events and student progress.
  • Coordinated recitals and musical events to showcase student achievements.

Receptionist Assistant

GYM STAFF MEMBER
01.2021 - 03.2021
  • Sold memberships and personal training sessions to new customers.
  • Enforced rules and held customers accountable for not following gym regulations.
  • Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
  • Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.

Education

Kluang Chong Hwa Chinese School
Johor, Malaysia

Bachelor of Science - Marketing

Singapore Institute of Management
Singapore
06.2024

Skills

  • Computer: Microsoft Office (Word,Excel,Powerpoint,Outlook),(Canva, Google Drive(Docs,Sheets,Slides,Forms)
  • Skills: Human Resources(HR), Digital Marketing, Interpersonal Communication

    Interests: Badminton,Research Skincare and Beauty Trends , Piano , Editing Videos, Filming Vlog

Languages

Chinese (Cantonese)
Intermediate (B1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Intermediate (B1)
Malay
Elementary (A2)

Timeline

Waiter

SPACE CAFE
07.2023 - Current

Events Staff Member

Friend
10.2022 - 12.2022

Waiter

QIXIANG HOT POT
07.2022 - 10.2022

Piano Teacher

Musical Company
05.2022 - 07.2022

Waiter

DOCO/HOROROK
12.2021 - 08.2023

Receptionist Assistant

GYM STAFF MEMBER
01.2021 - 03.2021

Kluang Chong Hwa Chinese School

Bachelor of Science - Marketing

Singapore Institute of Management
TAN KE QIAN (Cassie)