Summary
Overview
Work History
Education
Skills
VOLUNTEER WORK
EXTRA-CURRICULAR ACTIVITIES
Software
Timeline
Generic
TAN JUN LIN

TAN JUN LIN

Deputy Head, Student Life, Student Success Centre

Summary

Dynamic educational administrator with over 7 years of experience, recognised for a results-driven approach and unwavering commitment to high standards. Expertise in fostering team collaboration and adapting to evolving organisational needs ensures consistent goal achievement. Proficient in strategic planning, student development, and event management, bringing a comprehensive skill set to drive success. Known for reliability, strong problem-solving abilities, and effective communication that enhance the capacity to lead teams and initiatives.

Overview

11
11
years of professional experience
3
3
Languages

Work History

Deputy Head (Student Life, Student Success Centre)

Singapore University of Social Sciences
06.2024 - Current
  • Lead strategic planning, implementation, and evaluation of Student Life programmes, aligning initiatives with the university’s Student Life outcomes.
  • Manage a team of 30+ staff and student associates (direct and indirect reports), ensuring high performance through capability building and regular workplan sessions.
  • Oversee leadership capacity-building for student leaders across 50+ student groups, integrating credit-bearing and non-credit-bearing pathways to enhance leadership competencies and peer mentorship.
  • Manage the annual budget for Student Life, overseeing budget planning, tracking, and finance year accruals while achieving cost efficiencies.
  • Represent Student Life in MOE reporting, partnership outreach, and cross-office initiatives, strengthening collaborations to enhance programme delivery.
  • Support Student Success Centre-wide strategic projects, such as digital platform integration, to improve student engagement and service delivery.
  • Direct marketing strategies and campaigns for Student Life, achieving higher event participation rates and stronger brand visibility across campus and online platforms.
  • Drive process optimisation by streamlining workflows and reallocating manpower to high-impact programmes, reducing operational inefficiencies.
  • Optimise resource allocation by analysing event participation trends and adjusting staffing levels accordingly for maximum impact on programme outcomes.
  • Lead staff recruitment efforts, selecting highly-qualified candidates who can contribute positively and are aligned with organisational core values.

Lead, Student Interest Groups (Student Life, Student Success Centre)

Singapore University of Social Sciences
05.2022 - 06.2024
  • Provided strategic leadership for 20+ Interest Groups (IGs) in SUSS, impacting over 1,500 active members and setting direction to strengthen student engagement, campus vibrancy, and community impact.
  • Curated and implemented a sustainability framework and new funding model for IGs, ensuring long-term growth and operational resilience.
  • Mentored 30+ new IG student leaders annually, equipping them with leadership, project management, and collaboration skills to thrive in their roles.
  • Guided students through the ideation, approval, and launch process for new IGs, expanding opportunities for peer learning and shared interests.
  • Collaborated with IGs and internal stakeholders to design and deliver high-energy campus events, boosting event participation rate annually by 30% and fostering a strong sense of belonging for students.
  • Worked closely with Dance and Music IGs to elevate the arts scene on campus, creating performance opportunities that showcase student creativity and talent.
  • Spearheaded social impact initiatives through IG activities, aligning projects with SUSS’s mission to contribute positively to the community.
  • Led the planning and seamless delivery of the annual Experiential Teambuilding Programme for 1000+ new full-time students.
  • Facilitated teambuilding modules to cultivate teamwork, communication, and problem-solving skills in freshmen.
  • Supported strategic projects under the Overseas SucceSS Academy, contributing to global exposure for student leaders.
  • Served as Secretariat for the Community Engagement & Risk Management Committee and the Emergency Management Committee, ensuring operational readiness and risk mitigation.

Team Lead (Office of Student and Alumni Relations)

Singapore University of Social Sciences
06.2018 - 05.2022
  • Supported students through various touch-points (calls, emails, counter).
  • Planned and executed high-profile university events (Convocation, Convocation Dinner, Scholarship Award Ceremony, Student Orientations) attended by 1,000–5,000 participants each, delivering seamless end-to-end logistics.
  • Served as Secretariat support to Student Disciplinary Hearings and Disciplinary Appeals Board Hearings.
  • Led COVID-19 student crisis management, overseeing university-wide contact tracing and safety operations, ensuring zero campus clusters; provided lay counselling to support student wellbeing.
  • Improved event planning workflows, reducing preparation timelines by 20% and cutting redundant processes, increasing team productivity.
  • Managed seven-figure annual budgets, achieving cost efficiencies while maintaining programme quality.
  • Implemented data analytics to tailor event offerings to student demographics, boosting attendance by 15%.
  • Increased student engagement via newsletters, social media campaigns, and gamified contests, achieving 20% higher click-through rates compared to previous years.
  • Coordinated strategic projects, including the SUSS chatbot, graduate video production, and dynamic website content for student events, enhancing digital engagement.
  • Delivered training and developed comprehensive process manuals for new staff, improving onboarding efficiency and operational consistency.
  • Recruited, trained, and engaged 100+ student volunteers annually, enhancing retention and leadership capabilities through structured programmes.

Sales & Marketing Executive

Far Ocean Sea Products Pte Ltd
01.2016 - 06.2018
  • Marketing Department, Sales & Marketing Executive (E-commerce, Social Media & Events)
  • Planned and managed the marketing and operational launch of two new business start-ups, ensuring smooth go-to-market execution.
  • Spearheaded the Rebranding Project for S-Mart Singapore Retail Showroom, enhancing brand visibility and customer engagement.
  • Mentored junior sales team members, contributing to their professional development and success within the company.
  • Oversaw daily operations of the S-Mart Singapore Retail Showroom to ensure service excellence and operational efficiency.
  • Planned and executed large-scale events, including the F1 Grand Prix 2017 and the annual Chinese New Year Warehouse Sale which attracted more than 1000 customers per day.
  • Managed social media platforms for five brands under Far Ocean, increasing brand engagement and follower growth through targeted content and advertising.
  • Conducted market research to identify trends and latest marketing strategies, driving company growth.
  • Analysed competitors' offerings to identify areas for differentiation, informing product positioning strategy improvements.
  • Planned and executed media launches for new outlets, driving footfall and sales.
  • Coordinated photoshoots and the creation of marketing collateral to strengthen brand identity.
  • Developed strong client relationships for increased customer loyalty and repeat business.
  • Handled customer complaints and enquiries to ensure satisfaction and retention.
  • Managed back-end operations in Shopify and TradeGecko, including product code creation, pricing, and inventory management.
  • Increased brand awareness through targeted social media advertising and content creation.
  • Maintained and updated websites with new products, promotions, and events across various brands.

Project Engineer (Mechanical)

Sanli M&E Engineering Pte Ltd
08.2015 - 12.2015
  • Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
  • Verified that all procured equipment met tender requirements and compliance standards.
  • Developed detailed project plans to ensure timely completion and deliverables were met.

Freelance Artiste

Freelance Media Industry
06.2014 - 08.2015
  • Acted in numerous TV Dramas, Commercials, Short Films and Corporate Videos as Freelance Artiste
  • Selected as ambassador of POSB Bank for “DBS-POSB “Human ATM” Cash-point” Project
  • Marketed own portfolio via various social media platforms like Facebook, Instagram, AADB, Blog, Twitter
  • Networked with actors, directors, producers in media events

Education

Graduate Certificate in Management -

Singapore University of Social Sciences
Singapore
04.2001 -

Bachelor of Mechanical Engineering - Marine & Offshore Engineering

Nanyang Technological University
06.2014

Skills

    Strategic leadership

    Student development

    Crisis management

    Relationship building

    Problem-solving abilities

    Critical thinking

VOLUNTEER WORK

· Served as a Voluntary Special Constabulary (VSC) Officer with the Singapore Police Force (Jun 2021 – Aug 2023), contributing to community safety and crime prevention.

EXTRA-CURRICULAR ACTIVITIES

· Acting

- Outgoing and confident in engaging large audiences. 

- Performed in numerous stage productions at Junior College, University, and with Drama Box since 2006. 

- Acted in more than 30 advertisements, TV dramas, corporate videos, short films, and feature films since 2014. 


· Basketball

- Strong team player with a firm belief in collaboration and sportsmanship. 

- Competed annually in NTU Inter-Hall Games since 2010, demonstrating resilience and commitment. 

- Possess strong mental and physical endurance, honed through rigorous training and tactical analysis. 

- Awarded Overall Best Sports Captain in the NTU Inter-Hall Games 2012.

Software

Microsoft Office

Sitefinity CMS

Instagram, Tiktok, Telegram, Facebook

Shopify

Mailchimp

Canva

Timeline

Deputy Head (Student Life, Student Success Centre)

Singapore University of Social Sciences
06.2024 - Current

Lead, Student Interest Groups (Student Life, Student Success Centre)

Singapore University of Social Sciences
05.2022 - 06.2024

Team Lead (Office of Student and Alumni Relations)

Singapore University of Social Sciences
06.2018 - 05.2022

Sales & Marketing Executive

Far Ocean Sea Products Pte Ltd
01.2016 - 06.2018

Project Engineer (Mechanical)

Sanli M&E Engineering Pte Ltd
08.2015 - 12.2015

Freelance Artiste

Freelance Media Industry
06.2014 - 08.2015

Graduate Certificate in Management -

Singapore University of Social Sciences
04.2001 -

Bachelor of Mechanical Engineering - Marine & Offshore Engineering

Nanyang Technological University

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TAN JUN LINDeputy Head, Student Life, Student Success Centre