Tan Jun Kent
Alor Star,Kedah
Summary
Friendly Sales Advisor knowledgeable about Tyre products and skilled at connecting customers with solutions. Adept at listening to needs and conveying information. Poised to leverage sales and service expertise developed over 1 years in Tyre Industry.
Experienced with customer engagement, ensuring positive and productive interactions. Utilizes persuasive communication to influence buying decisions and build rapport. Track record of identifying customer needs and providing tailored solutions.
Overview
6
6
years of professional experience
Work History
Sales Advisor
TOYO TYRES SALES AND MARKETING MALAYSIA SDN BHD
10.2023 - 06.2025
- Increased sales by offering advice on purchases and promoting additional products to achieve family channel signboard target by quarterly.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Follow up monthly sales of tyre with existing customer and dealer under Toyo Family channel
- Identify and visit new potential customer to open account which located at Penang area.
- Update and collect payment from dealers monthly
- Identify and update latest sell-out promotion program by other competitor company such as Bridgestone, Michelin, and Continental
- Prepare weekly report on-site visit to management
QA Executive
WIRE MASTER SPRING SDN BHD
08.2020 - 10.2023
- Collect customer feedbacks and complaints on the springs and reply to customer
- Interpret drawings and specifications to fulfill customer's need and requirements on current spring design and new spring design.
- Provide COC for the items that shipped out as per requested by our customer
- Prepare customer corrective action report for management review.
- Prepare customer's audit check list
- Verify Daily Line QC Inspection Report weekly
- Prepare DO for the items which send to platter for plating
- Verify incoming raw material (Wire) from supplier
- Data entry for Daily QC inspection report (After Plating/ Sorting)
- Verify scrap report from production and QC by monthly
BUSINESS MANAGEMENT EXECUTIVE
EASYBOOK (M) SDN BHD
10.2019 - 06.2020
- Proceed new CID application for salesperson under EasyBook Company
- Prepare incentive and commission report for salesperson by monthly
- Prepare weekly report to Managing Director for the details progress of work and project.
- Other filing work by weekly
Education
Bachelor of Arts - ENGINEERING ENTREPRENEURSHIP
UNIVERSITY MALAYSIA PERLIS
PERLIS11.2019
Skills
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
- FLUENT IN CHINESE, MALAY, ENGLISH
Languages
Malay
English
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Sales Advisor
TOYO TYRES SALES AND MARKETING MALAYSIA SDN BHD
10.2023 - 06.2025
QA Executive
WIRE MASTER SPRING SDN BHD
08.2020 - 10.2023
BUSINESS MANAGEMENT EXECUTIVE
EASYBOOK (M) SDN BHD
10.2019 - 06.2020
Bachelor of Arts - ENGINEERING ENTREPRENEURSHIP
UNIVERSITY MALAYSIA PERLIS
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