Tan Guan Han
Summary
Dynamic and customer-focused professional with a proven track record at New Nanyang, enhancing customer satisfaction through exceptional service and food safety knowledge. Adept at streamlining kitchen processes and maintaining cleanliness, contributing to improved efficiency and sales. Recognized for creating personalized beverage experiences as a Tea Barista at Chagee.
Overview
2
2
years of professional experience
Work History
Restaurant Crew Member
New Nanyang
12.2024 - Current
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
Tea Barista
Chagee
09.2023 - 11.2024
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Used POS system to accurately enter orders and process payments.
- Followed exact recipes for mixing and preparing beverage and food items.
Kitchen Staff Member
Pahpai Steak House
04.2023 - 08.2023
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
Education
Diploma - Chinese Cuisine
Royal F&B Academy
Malaysia 04.2001 -
No Degree - School
SMK SRI TEBRAU
MALAYSIA 04.2001 -
Skills
Excellent customer service
Food safety knowledge
Cleanliness and hygiene
Timeline
Restaurant Crew Member
New Nanyang
12.2024 - Current
Tea Barista
Chagee
09.2023 - 11.2024
Kitchen Staff Member
Pahpai Steak House
04.2023 - 08.2023
Diploma - Chinese Cuisine
Royal F&B Academy
04.2001 -
No Degree - School
SMK SRI TEBRAU
04.2001 -