Results-driven professional with a passion for adding value and contributing to company success. Proven ability to manage multiple projects and meet tight deadlines, while leading and motivating teams to achieve exceptional results. Adaptable and collaborative, with strong analytical, interpersonal, and organizational skills. Seeking new challenges and opportunities to further develop competencies and drive business impact.
Overview
22
22
years of professional experience
Work History
Project Coordinator
Hewlett-Packard, Singapore Pte Ltd
07.2021 - Current
Worked closely with Principal Engineer to ensure projects adhered to frameworks and maintained appropriate documentation.
Monitored project progress and identified any issues that could impact project delivery, proactively working to resolve them.
Reported regularly to Project Manager on project budget and progress.
Managed project schedules, deadlines, and workflows to keep projects on track.
Worked closely with suppliers to accomplish timely invoicing and accounts receivables.
Managed supplier relationships, including negotiating pricing and terms, obtaining quotes, and issuing purchase orders.
Coordinated with suppliers to ensure timely delivery of goods and services, and followed up on any issues or delays.
Verified supplier invoices and reconciled any discrepancies with purchase orders.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Coordinated all aspects of shipping and receiving, including preparation of shipping documents, scheduling pickups, and ensuring timely delivery.
Maintained inventory of PCA components and managed inventory levels to ensure adequate stock.
Collaborated with cross-functional teams to ensure seamless execution of projects and timely delivery of products.
Assisted in onboarding newly hired staff members and provided coaching on task prioritization and project management.
Engineer
PacteraEdge Singapore Pte Ltd
04.2013 - 07.2021
Coordinated and liaised with clients on technical, quality, and all other aspects of assigned projects.
Fulfilled project management duties proactively, including regular interface with clients, engineers, technical specialists, and testers.
Managed and monitored manpower and system resources, including test devices such as printer prototypes, software, and hardware tools.
Reviewed project schedule with senior management and all other staff affected by project activities, and revised schedule as required.
Recruited, interviewed, and selected staff with appropriate skills for project activities in consultation with appropriate manager.
Provided innovative ways to boost test productivity and efficiency.
Developed schedule for project completion that effectively allocated resources to activities.
Communicated with clients to clarify test requirements and review deliverables through emails, teleconferences, and/or face-to-face meetings.
Sent cost sheets to clients every end of the month for their approval for billing.
Provided administrative support.
Senior Technical Specialist
hiSoft Singapore Pte Ltd
01.2010 - 03.2013
Develop test cases, matrices, and procedures accordance to ISO standard.
Managing ISO documentation and ensure respective department following the process.
Responsible for conducting training given to the new manpower to ensure the quality and reliable data needed by the customer.
Support in operation for the testing of new model printers.
Monitor project schedule and test progress.
Provide technical expertise to assist cross department team members in test execution and defect investigation.
Provide defect reports to clients on the test investigations whenever necessary.
Monitor project performance and highlight key problem areas promptly to the clients.
Lead and train a team of technical specialists in test execution.
Managing ISO documentation and ensure respective department following the process.
Provide quotations to clients based their request and follow up on PO status.
Provide admin support.
Technical Specialist
hiSoft Singapore Pte Ltd
01.2007 - 03.2009
Perform data analysis of Skew data and Mechanical Performance of media printouts testedfrom prototype model printers
Liaise with R&D Engineers on the data sheet, database and the data submission requiredtemplate
Create database using excel, pivot charts according to project request
Verify the accuracy of test data results for engineers
In charge of sending data report compilation to clients and supervisor
Responsible for conducting training given to the new manpower to ensure the quality andreliable data needed by the customer
Responsible in skew machine calibration used in scanning the printout media with skewdots
Ensure ISO process is adhere and follow up with new process implementation Assist supervisor in sending out quotations to clients
Assist supervisor to ensure the smooth operations in the lab
Provide technical analysis for every defect found and conduct further characterization
Ensure that resolved defects are verified and submitted into Quality Center
Provide documentation and training materials for the different testing process
Provide admin support.
Technical Assistant
T-est Pte Ltd
11.2003 - 12.2006
Supervise and closely monitor team of operators/ testers executing the testing.
Ensure smooth handing/ taking over shifts.
Ensure that test instructions are carry out.
Backup for daily operations for TS during periods of heavy workload or leave cover.
In-charge of manpower for Weekend/ P/H overtime.
Ensure the quality level of media damage checking and printer error recording.
Report or feedback printer problems/ issues and defects to HP engineers.
Assist in On-The-Job training of testers and close monitoring of Tester's progress.
Ensure daily calibration and smooth running of equipment.
Daily calibration of equipment.
Basic level- Retrofitting, troubleshooting and setting up of printer.
Assist in setting up test banks/ printer shift.
Responsible for compiling mechanical performance data of media printouts tested from new model printers.
Ensure overall data integrity and accuracy.
This includes responsibility for troubleshooting and rectifying sources of inaccuracy in data collection.
Capture, record and provide report for all the printer modifications, issues, problems and changes.
Provide admin support.
Education
Polytechnic Diploma - Electrical Engineering
Ngee Ann Polytechnic
2002
G.C.E “O” Level -
Ghim Moh Secondary School
1997
P.S.L.E -
Mei Chin Primary School
1993
Skills
Administrative Support
Microsoft Excel
Pivot Tables Understanding
Project Records
S/4 HANA
Multitasking Abilities
Data Entry
Dependable and Responsible
Teamwork and Collaboration
Planning and Coordination
Project coordination
Problem-solving
Time management
Additional Information
Age: 43 years old
DOB: 3rd April 1981
Civil Status: Single
Nationality: Singaporean