Summary
Work History
Education
Websites
Accomplishments
Languages
Timeline
Skills
CO-CURRICULAR ACTIVITIES
References
Generic
Tan Ern Xin

Tan Ern Xin

Summary

I am currently a second-year Diploma in Business student at Temasek Polytechnic. Through my part-time experience in a fast-paced food and beverage environment, I have developed valuable skills, particularly in customer service. I am adaptable and quick to learn, and I am eager to transition into a new field that emphasizes efficiency and customer engagement. I bring strong multitasking and problem-solving capabilities to any new opportunity

Work History

Part-time Cashier and Barista

Mr Coconut
12.2023 - 03.2024
  • Demonstrated adaptability by effectively adjusting to dynamic environments across multiple work locations
  • Improved customer satisfaction by actively listening and resolving inquiries and complaints in a timely manner
  • Exhibited flexibility by accommodating varying work schedules and covering responsibilities during team member absences
  • Contributed to a 10% increase in total sales through the application of marketing strategies
  • Collaborated efficiently with team members to maintain seamless store operations during peak periods

Education

Currently Diploma in Business -

Temasek Polytechnic

GCE O Level -

Temasek Secondary
12-2023

Accomplishments

    Certified in Excel, 2025

  • Received certification in LinkedIn for completion of Excel course that gained Excel skills and knowledge

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Upper intermediate (B2)

Timeline

Part-time Cashier and Barista

Mr Coconut
12.2023 - 03.2024

Currently Diploma in Business -

Temasek Polytechnic

GCE O Level -

Temasek Secondary

Skills

Technical Skills:

  • Proficient in Microsoft PowerPoint, Excel, Word, Power BI, Canva, and Visio
  • Skilled in conducting market research and analyzing market trends, consumer behavior, and branding strategies
  • Able to apply psychological principles to strengthen team dynamics and collaboration


Soft Skills:

  • Strong time management abilities with the capacity to meet multiple deadlines efficiently
  • Effective problem-solver with well-developed analytical and critical thinking skills
  • Highly adaptable and motivated to learn in new and challenging environments
  • Meticulous with data analysis, reporting, and documentation, ensuring accuracy and precision

CO-CURRICULAR ACTIVITIES

Choir, Welfare In-charge 2022-2023

  • Demonstrated strong organizational skills by promptly coordinating team bonding and icebreaker activities for new members
  • Utilized effective communication skills to gather feedback and address members’ concerns during sessions, contributing to their overall well-being
  • Exhibited inclusivity and conflict resolution abilities by addressing disputes and dissatisfaction among team members
  • Displayed multitasking skills by managing multiple deadlines while simultaneously assisting peers in their learning and acquiring new songs independently

References

Jocelyn, HR at Mr Coconut 

Contact no: 83286084

Email: careers@mrcoconut.sg

Tan Ern Xin