TAN CENG HENG
Penang
Summary
Proven track record of consistently delivering exceptional performance and achieving zero escalations. Demonstrated ability to excel in role. Enhanced communication skills to effectively convey complex information to diverse audiences. Expertise gained in navigating challenging situations and fostering strong professional relationships.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Process Executive
Infosys BPM
10.2023 - Current
- Developed feedback system that encouraged constructive criticism, leading to continuous process improvement.
- Collaborated closely with other departments for achieving operational excellence across the organization.
- Improved process accuracy, conducting thorough quality checks and implementing corrective measures.
- Investigated basic issues and escalated more complicated concerns.
- Achieved recognition as a subject matter expert in my field, often consulted by colleagues and management for advice on complex process challenges.
Education
Bachelor of Arts - Commerce
Takushoku University
Tokyo03.2022
Skills
- Compliance
- Time management
- Attention to detail
- Teamwork and collaboration
- Work Planning and Prioritization
Languages
English
Advanced (C1)
Japanese
Advanced (C1)
Chinese (Mandarin)
Advanced (C1)
Malay
Advanced (C1)
Additional Information
- A highly diligent and disciplined fresh graduate of Business Administration from Takushoku University who is currently seeking for a career opportunity that can benefit from my knowledge and skills. Fast Learner Good Time Management Adaptability Microsoft Office Ability to Work Independently and as A Part of Team Member
Certification
- JLPT N1
- TOEIC 900
Timeline
Process Executive
Infosys BPM
10.2023 - Current
Bachelor of Arts - Commerce
Takushoku University
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